MR

Hello,

I have a problem with the theme administration.

When I make changes on the xtemos_options page and save I switch to the front-office home page and the changes appear on xtemos_options but they are not visible on the front-office site.

See video: https://fromsmash.com/xtemos-options

Please help me : )

Thanks so much
Pierro

Hello,

Please make sure that you have set both the addresses same as mentioned in the following link:
https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

Then Resave the Theme Settings and check back.

And the video you provided seems to be empty. Please provide the video or screenshot of the issue with the admin panel login details to check it myself and help you out accordingly.

Regards.
Xtemos Studios

Hello,

It’s a download link to get a video (22Mo)
https://fromsmash.com/xtemos-options

According to the link, the 2 addresses are identical
Thanks so much
Pierro

Hello,

I have logged into your website and you are not using the latest version of the theme.

Please update the Theme and Woodmart Core plugin to the latest version then clear cache and check back.

Best Regards.

Hello,

I have updated the Theme Woodmart Core plugin to the latest version.

Only, I still have the same problem in the settings theme, when I make changes and save I am switched to the home page and the functions have not been saved.

Like the video previously sent.

Many thanks for your assistance
Regards
Pierro

Hello,

Please deactivate all the third party plugins then clear cache and check back.

If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

Hello,

I disabled all third party plugins, except Woodmart Core remains active.
Thank you kindly to intervene.

Best Regards
Pierro

Hello,

Try to disable mod_security on your server. It seems to block Theme Setting’s “save” requests. Contact your hosting provider for help.

Regards
XTemos Studio

Hello,

Super thank you, it was due to the server’s ‘mod_security’ apparently.

New question:)
How to change the order of the categories in the header under the category? See attachment

MAny Thanks
Pierro

Attachments:

You must be logged in to view attached files.

Hello,

You are Most Welcome.

We are glad that your issue has been resolved.

Sorry but there is no option in Theme Settings available to change the order of the categories.

Best Regards

Hello,

Really can’t we change the order? My client would clearly like to change the order of the categories in the title.

So I tell him impossible?

Regards

Hello,

It’s good, I think I found by ordering the categories in Woocomerce Products

Sorry!

See you

Hello,

We are thrilled that you loved your experience with XTEMOS,
We put customer experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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