Multiple Instagram Images
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Hello, I have connected the instagram account via api, however for every instagram post the image uploads multiple times to the media gallery thus now having dozens copies of the same image.
How can i fix this and also delete the multiple images at once?
Thank you
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
We have fixed this issue on your website. Please, check it works now.
Kind Regards
Thanks, but i can still see the duplicated images in media library. Do i have to delete them manually?
I notice that all mistakenly generated images are in folder uploads/2021/09. So if i delete all images in that folder will they be regenerated so that they show up correctly?
You need to delete this images in your Media library in WordPress dashboard.
Kind Regards
There are more than 7.000 files!!
Would it not work if i delete them from ftp?
Hello,
Did you have the chance to fix it?
Also, can you please send the fixed file(s) so that they don’t get lost again on a future update?
Thank you!
Hello,
We have created a patch for this #485766. Make sure that you are running the latest version of the theme 7.2.5 before applying a patch.
Kind Regards
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