Home Forums WoodMart support forum My accountt

My accountt

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #691427

    Puurhondenvoer
    Participant

    Hallo,

    My account hasn’t worked since the update. Customers can’t register or view their account.

    Francisco

    #691433

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #691456

    Puurhondenvoer
    Participant

    Good morning,

    I don’t have either of these?

    #691458

    Puurhondenvoer
    Participant

    Als ik TwentyTwenty gebruikt kan ik wel mijn bestellingen zien?

    #691479

    Artem Temos
    Keymaster

    Could you please send us screenshots of both the default theme and WoodMart so we can see the difference?

    #691497

    Puurhondenvoer
    Participant

    But you can also test this by creating an account, right? Customers can’t create an account, and existing customers can’t view their old order because it doesn’t work. In Twente, Twente-Five, I can see my test order.

    Attachments:
    You must be logged in to view attached files.
    #691550

    Artem Temos
    Keymaster

    Could you please send us your FTP access so we can troubleshoot this issue?

    Thank you

    #691565

    Puurhondenvoer
    Participant

    oke

    #691575

    Artem Temos
    Keymaster

    You need to have a separate wishlist page set in Theme Settings https://monosnap.ai/file/rj8z6bIlcWq1X0ykyQg7tykSrKOKl9
    Read our documentation for help https://xtemos.com/docs-topic/wishlist/

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘My accountt’ is closed to new replies.