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My Filters Have Disappeared!

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #364020

    AstiMary
    Participant

    All of my filters and the Woodmart Layered Navigation Widgets have gone missing. Can you please help me fix this??

    #364039

    Artem Temos
    Keymaster

    Hello,

    Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.

    Kind Regards

    #364144

    AstiMary
    Participant

    Thanks, I’ve tried this as I saw it on another thread but it hasn’t worked.
    Anything else?
    https://www.myherbalapothecary.com.au/store/

    #364145

    Artem Temos
    Keymaster

    It is a WooCommerce bug and lookup regeneration usually helps. Please, check how it works with the default theme to understand if it is affected by our theme or not.

    #364151

    AstiMary
    Participant

    I’m not sure how the Woodmart Layered Navigation Widgets can be missing. They are even missing from the Appearance->Widgets options.

    #364154

    AstiMary
    Participant

    Nevermind, thanks. I’ve used a another widget. I did however have to go through EACH product individually and re-save ALL the product attributes to get them to show up in the filters. Very frustrating and I hope this doesn’t happen every time there is an update, especially as my product range grows from 30 odd products to hundreds. It certainly wasn’t ideal.
    Also, the WooCommerce -> Status -> Tools and regenerate product lookup tables fix did NOT work for resetting all the attributes, they had to be done one by one.

    #364192

    Artem Temos
    Keymaster

    This problem comes from the WooCommerce plugin. It is already reported by a lot of other customers and not with our theme only. We hope that they will fix this issue soon.

Viewing 7 posts - 1 through 7 (of 7 total)