Sorry, can you check again – the problem is now happening again. You may have checked it when I managed to find the problem by deactivating WP Bakery Visual Composer. I tried deactivating plugins until I found the conflict. Deactivating WPBakery plugin will fix the product page missing picture problem – but we need it active because without it the website breaks (i.e. home page shows short codes instead of content).
A second question I have is regarding the home page – at the bottom of the page, do you know why the layout of these blog posts looks off/out of line? And why the “load more” button is oddly placed to the right side? Please see the attached screenshot.