My theme demo content not working

I have setup the theme successfully but when i click on import demo content its not working at all.
Can you help please?

Hello,

Thank you so much purchasing our theme and contacting our support center.

Could you please enable error log on your server, debug mode in WordPress wp-config.php file and provide us your FTP access so we can check what is wrong there?

Kind Regards
XTemos Studio

Is it possible to give me the demo content data as xml file so I can easily import them?
If not I will try to give you ftp details

Yes, you can try manual import via Dashboard -> Tools -> Import -> WordPress. XML files can be found in the folder woodmart/inc/dummy-content.

Regards

Hi,
I tried to import xml file that is also not working.I am giving you the ftp details.
please check the private message

Hi,

Have you changed the admin access? We can’t login now.

Regards

Hi,
No I haven’t changed the access.

Sorry, but we still can’t enter your admin panel. Could you please try to create a new account?

Also, try to import default WooCommerce dummy content to test if the import is working on your website. XML file can be found in the folder plugins/woocommerce/dummy-data.

Thank you in advance.

Try this now and kindly let me know

By the way, can you please check default WordPress import function? If it doesn’t work too, then it is some problem with your server. Try to contact hosting providers in this case.

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