My website icons disappeared, this happens for 3rd time

My website http://www.organisiastore.pk icons disappeared, this happens for 3rd time , every time i have to recover from a backup made earlier. Every time i lose some of my data . Kindly help me , i have tried disabling plugins and fancy-fonts option these both dont work for me

Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide your site admin access to the private area.

Best Regards

Credentials attached kindly see and reply urgently . I have also send email

Hello,

Thank you very much for choosing our theme and for contacting us.

Please check Dashboard > Settings > Genera > site URL: if your site is https://… it should be the same URL there.
In addition, sit with www and without www may cause the problem.

Best Regards

It was running smooth with same setting from last one month

Urls are same , have you checked??

Hello,

Your site is not reachable now, please let me know when I can check.

Best Regards

Check now and kindly update me on urgent bases

Kindly help me on urgent bases

Kindly response me

Hello,

I am checking your site and see the icons clearly: https://gyazo.com/daaf25f6c3239ed30ec9f8d2d0c36ad2

Please advise how I can reproduce the problem.

Best Regards

[Author]

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