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My Website is broken mobile menu not working

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #538583

    tanvironton
    Participant

    The mobile menu not working. When I click there it adds a # on the link. Also, my site is now totally broken.

    #538591

    tanvironton
    Participant

    I also noticed when I set a page to Homepage only it gets broken! (From Settings > Reading)
    I Made a test page & checked it was okay. But when make it homepage(test page) it gets broken.

    After removing the Home-tools page from the homepage it shows perfectly.

    #538714

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #538775

    tanvironton
    Participant

    I just tried to disable all non-required plugins. But still same problem along with my site auto-reloading. Could you plz look at it? I have added a video for reference. https://youtu.be/cXH68KqdvB8

    #538873

    tanvironton
    Participant

    Hello! Any updates on my issues?? I’m waiting for it.

    #539042

    Hello,

    Your mobile menu issue has been resolved. Check back your site after completely clearing the browser cache.

    And the site is loading fine:
    Video for clarification:
    https://www.veed.io/view/09d14811-3626-4c85-94d6-9ad45867546b?sharingWidget=true&panel=share

    Best Regards.

    #539050

    tanvironton
    Participant

    Yes, I just checked. I cleared all browser cache. On mobile menu is not working from the homepage. It works from another page after double-clicking the menu icon. But nothing is happening from the homepage when click on the menu.
    Refrence Vide: https://streamable.com/4mq2kz

    #539309

    tanvironton
    Participant

    Heu there!
    I just saw the website is showing again error. Layout is broken!
    Could you please tell me what was the problem last time??

    #539467

    Hello,

    Please deactivate the third party not related to our theme and check the issue. If the issue remains, Please disable the CDN and remove the server cache and check the issue. If the issue remains, confirm the permission for plugins deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Best Regards.

    #539834

    tanvironton
    Participant

    I tried to disable all third-party plugins. Check from mobile nothing is working here. Homepage is totally broken in mobile.

    #540111

    Hello,

    This issue is related to the cache, so you need to clear the site and server caches and then recheck the issue.

    Best Regards.

Viewing 11 posts - 1 through 11 (of 11 total)