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My Website is broken mobile menu not working
- This topic has 10 replies, 2 voices, and was last updated 1 year ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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February 9, 2024 at 10:41 pm #538583
tanvirontonParticipantThe mobile menu not working. When I click there it adds a # on the link. Also, my site is now totally broken.
February 9, 2024 at 11:37 pm #538591
tanvirontonParticipantI also noticed when I set a page to Homepage only it gets broken! (From Settings > Reading)
I Made a test page & checked it was okay. But when make it homepage(test page) it gets broken.After removing the Home-tools page from the homepage it shows perfectly.
February 10, 2024 at 4:01 pm #538714
Aizaz Imtiaz AwanKeymasterHello,
There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards.
February 10, 2024 at 11:22 pm #538775
tanvirontonParticipantI just tried to disable all non-required plugins. But still same problem along with my site auto-reloading. Could you plz look at it? I have added a video for reference. https://youtu.be/cXH68KqdvB8
February 11, 2024 at 8:53 pm #538873
tanvirontonParticipantHello! Any updates on my issues?? I’m waiting for it.
February 12, 2024 at 2:24 pm #539042
Aizaz Imtiaz AwanKeymasterHello,
Your mobile menu issue has been resolved. Check back your site after completely clearing the browser cache.
And the site is loading fine:
Video for clarification:
https://www.veed.io/view/09d14811-3626-4c85-94d6-9ad45867546b?sharingWidget=true&panel=shareBest Regards.
February 12, 2024 at 2:41 pm #539050
tanvirontonParticipantYes, I just checked. I cleared all browser cache. On mobile menu is not working from the homepage. It works from another page after double-clicking the menu icon. But nothing is happening from the homepage when click on the menu.
Refrence Vide: https://streamable.com/4mq2kzFebruary 13, 2024 at 1:13 am #539309
tanvirontonParticipantHeu there!
I just saw the website is showing again error. Layout is broken!
Could you please tell me what was the problem last time??February 13, 2024 at 1:31 pm #539467
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate the third party not related to our theme and check the issue. If the issue remains, Please disable the CDN and remove the server cache and check the issue. If the issue remains, confirm the permission for plugins deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable it all back.
Best Regards.
February 14, 2024 at 10:30 am #539834
tanvirontonParticipantI tried to disable all third-party plugins. Check from mobile nothing is working here. Homepage is totally broken in mobile.
February 14, 2024 at 5:49 pm #540111
Aizaz Imtiaz AwanKeymasterHello,
This issue is related to the cache, so you need to clear the site and server caches and then recheck the issue.
Best Regards.
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