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my website not work will on mobile

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  • #615493

    huss09.rajab
    Participant

    I am facing a problem with my site, especially when displaying it on the phone.
    My site is very slow, even though I have not added many add-ons.
    I spoke with the hosting support team, but it became clear to me that the problem is not with them.
    The problem recurs from time to time, even the speed test gives me 30 on the phone.
    Even the fonts do not load well.
    I have purchased the theme from you more than once, but this is the first time I have encountered a problem like this.

    #615523

    Luke Nielsen
    Keymaster

    Hello,

    Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    If you have any further questions, please don’t hesitate to reach out.

    Kind regards

    #615529

    huss09.rajab
    Participant

    The number of add-ons used is small, and the number of added components is also not exaggerated.

    From the computer version, the performance seems much better than the phone version.

    I also used the Light Speed ​​add-on without a solution.

Viewing 3 posts - 1 through 3 (of 3 total)