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Need help with my woodmart theme
- This topic has 20 replies, 2 voices, and was last updated 4 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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March 26, 2020 at 6:55 pm #182599
ikaaincParticipantI used to have a woodmart theme for my website, and it worked great for sometime. Soemthing happened and it started giving me fatal error;
Fatal error: Uncaught Error: Call to undefined function woodmart_get_opt() in /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-content/themes/woodmart/header.php:33 Stack trace: #0 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/template.php(688): require_once() #1 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/template.php(647): load_template(‘/home/ikaaincc/…’, true) #2 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-content/themes/woodmart/page.php(11): get_header() #4 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/template-loader.php(74): include(‘/home/ikaaincc/…’) #5 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-blog-header.php(19): require_once(‘/home/ikaaincc/…’) #6 /home/ikaaincc/ninaliadesign.com/homefurnishing/index.php(17): require(‘/home/ikaaincc/…’) #7 {main} thrown in /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-content/themes/woodmart/header.php on line 33
I searched through the error and i found a support forum article explaining that reinstalling this theme will fix the issue. Once i have completed the reinstall, I am still having issues with the website.
http://www.ninaliadesign.com/homefurnishing/
I have attached the webpage screen shot. Please help in fixing this issue.
Thanks
ImranaAttachments:
You must be logged in to view attached files.March 26, 2020 at 7:52 pm #182602
ikaaincParticipantHere is the topic I read through before re-installing the theme.
https://xtemos.com/forums/topic/fatal-error-call-to-undefined-function/
Please Help.
Thanks
ImranaMarch 26, 2020 at 9:20 pm #182617
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Your screen shows that you have not installed and activated the WP Bakery page builder. Please navigate to the Appearance > Install plugins, install all the required plugins.
Next, deactivate all the plugins not related to the theme and switch the parent theme (if you use the child theme), check the issue, if the problem remains, leave the plugins not activated and provide the site admin access as well as FTP to the private area (Private content -area below the message field).
Best Regards
March 27, 2020 at 12:16 am #182640
ikaaincParticipantThank you for helping me fix my website.
After doing what you have suggested me to do, I have got 80% of my website working. However, I am still getting this error;
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woocommerce_output_all_notices’ not found or invalid function name in /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/class-wp-hook.php on line 286
Home
COLLECTIONat the shop page.
http://www.ninaliadesign.com/homefurnishing/shop/
Please advice.
Thanks
March 27, 2020 at 8:08 am #182683
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
March 27, 2020 at 8:08 am #182684
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
March 27, 2020 at 7:27 pm #182857
ikaaincParticipantPlease refer to the private area
March 28, 2020 at 9:51 am #182939
Elise NoromitMemberHello,
Please delete CMB2 and Redux Framework https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/
Then you need to create and set the functional Woocommerce pages https://prnt.sc/ro9xhm
You can do it in Dashboard > Woocommerce > State > Tools https://prnt.sc/ro9xx4
Best Regards
March 31, 2020 at 4:33 pm #183662
ikaaincParticipantHi Support
I have done as suggested, however I am still getting the same error. Please advise.
Screen shot attached for your reference.
Thanks
Attachments:
You must be logged in to view attached files.March 31, 2020 at 4:58 pm #183669
Elise NoromitMemberHello,
I do not see any errors or warnings on the shop page now https://gyazo.com/75e151cc5d377434a6edd0e1b5c2fabc
Please what errors do you have now, how can I check them and provide page URL, please clean your browser cache.
Best Regards
March 31, 2020 at 5:12 pm #183671
ikaaincParticipantHi Elise
I have tried something and it worked to some extent. I have tried deleting woocommerce plugin and reinstalled it, which helped me in getting away the errors I was seeing on the pages. However, I have few other issues.
1 – Please refer to the images attached, I am seeing the grayed areas. Please help me fixing it.
2- also, it seems that the theme is not incorporating the woocommerce pluggin properly, as it is not showing me add to cart button on the shop/product pages.Thank you
Attachments:
You must be logged in to view attached files.March 31, 2020 at 5:32 pm #183677
Elise NoromitMemberHello,
Information box does not work correctly, please deactivate plugins not related to the theme, if it does not help, please provide FTP access.
Best Regards
March 31, 2020 at 5:55 pm #183680
ikaaincParticipantWhat is the information Box? I have deactivated all plugins?
Thanks
March 31, 2020 at 5:59 pm #183682
Elise NoromitMemberHello,
Please make the full backup of your site and update WordPress and if it does not solve the problem, please provide FTP.
Best Regards
March 31, 2020 at 6:07 pm #183686
ikaaincParticipantDo you mean login box? I am also having issue with the Appearance > customize option. Not able to login into the customize option to try to fix footer and headers.
Thanks
ImranaMarch 31, 2020 at 6:17 pm #183687
ikaaincParticipantPlease note that there are few websites under this account. If I update wordpress i can end up breaking other websites as well. I do not think that this is the correct coarse of action at this point in time. Please help me fix the woocommerce working in this theme. Thanks
April 1, 2020 at 8:14 am #183750
Elise NoromitMemberHello,
Please contact your host support and ask them to enable this file:
file_get_contents
Best Regards
April 2, 2020 at 4:18 pm #184163
ikaaincParticipantHere is what has been completed;
– file_get_contents enable request sent to support
– WordPress has been updated to latest/5.4 version (I am still seeing the same issues)
– Customizer is not working, which is hindering for me to fix the header and footers. Please advise if there is another way to fix the header and footers in woodmart theme.Thanks
April 3, 2020 at 8:10 am #184249
Elise NoromitMemberHello,
1. The errors you have described in the beginning do not appear
2. Information boxes work correctly https://gyazo.com/ffba483278e6c3ab0c8e49a0e490dc00′
Please clarify the problem.
Best Regards
April 3, 2020 at 1:30 pm #184321
ikaaincParticipantHi Elise,
Yes. I have worked to resolve the errors in the information box. They are now fixed.As,per your request,our hosting company has enabled the file_get_contents. This is what they have done it.
“I have also enabled file_get_contents for ninaliadesign.com/homefurnishings by enabling allow_url_fopen PHP directive.”
So things are looking ok for now, except for one other major issue. I will be opening a new thread for that problem.
Thanks Again.
IApril 3, 2020 at 2:15 pm #184334
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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