Home Forums WoodMart – Premium Template Need help with my woodmart theme

This topic contains 20 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 day, 15 hours ago.

Viewing 21 posts - 1 through 21 (of 21 total)
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  • #182599

    ikaainc
    Customer

    I used to have a woodmart theme for my website, and it worked great for sometime. Soemthing happened and it started giving me fatal error;

    Fatal error: Uncaught Error: Call to undefined function woodmart_get_opt() in /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-content/themes/woodmart/header.php:33 Stack trace: #0 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/template.php(688): require_once() #1 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/template.php(647): load_template(‘/home/ikaaincc/…’, true) #2 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-content/themes/woodmart/page.php(11): get_header() #4 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/template-loader.php(74): include(‘/home/ikaaincc/…’) #5 /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-blog-header.php(19): require_once(‘/home/ikaaincc/…’) #6 /home/ikaaincc/ninaliadesign.com/homefurnishing/index.php(17): require(‘/home/ikaaincc/…’) #7 {main} thrown in /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-content/themes/woodmart/header.php on line 33

    I searched through the error and i found a support forum article explaining that reinstalling this theme will fix the issue. Once i have completed the reinstall, I am still having issues with the website.

    http://www.ninaliadesign.com/homefurnishing/

    I have attached the webpage screen shot. Please help in fixing this issue.

    Thanks
    Imrana

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    #182602

    ikaainc
    Customer

    Here is the topic I read through before re-installing the theme.

    https://xtemos.com/forums/topic/fatal-error-call-to-undefined-function/

    Please Help.

    Thanks
    Imrana

    #182617

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Your screen shows that you have not installed and activated the WP Bakery page builder. Please navigate to the Appearance > Install plugins, install all the required plugins.

    Next, deactivate all the plugins not related to the theme and switch the parent theme (if you use the child theme), check the issue, if the problem remains, leave the plugins not activated and provide the site admin access as well as FTP to the private area (Private content -area below the message field).

    Best Regards

    #182640

    ikaainc
    Customer

    Thank you for helping me fix my website.

    After doing what you have suggested me to do, I have got 80% of my website working. However, I am still getting this error;

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woocommerce_output_all_notices’ not found or invalid function name in /home/ikaaincc/ninaliadesign.com/homefurnishing/wp-includes/class-wp-hook.php on line 286
    Home
    COLLECTION

    at the shop page.

    http://www.ninaliadesign.com/homefurnishing/shop/

    Please advice.

    Thanks

    #182683

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

    #182684

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

    #182857

    ikaainc
    Customer

    Please refer to the private area

    Private Content Hidden
    #182939

    Hello,

    Please delete CMD2 and Redux Framework https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/

    Then you need to create and set the functional Woocommerce pages https://prnt.sc/ro9xhm

    You can do it in Dashboard > Woocommerce > State > Tools https://prnt.sc/ro9xx4

    Best Regards

    #183662

    ikaainc
    Customer

    Hi Support

    I have done as suggested, however I am still getting the same error. Please advise.

    Screen shot attached for your reference.

    Thanks

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    #183669

    Hello,

    I do not see any errors or warnings on the shop page now https://gyazo.com/75e151cc5d377434a6edd0e1b5c2fabc

    Please what errors do you have now, how can I check them and provide page URL, please clean your browser cache.

    Best Regards

    #183671

    ikaainc
    Customer

    Hi Elise

    I have tried something and it worked to some extent. I have tried deleting woocommerce plugin and reinstalled it, which helped me in getting away the errors I was seeing on the pages. However, I have few other issues.

    1 – Please refer to the images attached, I am seeing the grayed areas. Please help me fixing it.
    2- also, it seems that the theme is not incorporating the woocommerce pluggin properly, as it is not showing me add to cart button on the shop/product pages.

    Thank you

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    #183677

    Hello,

    Information box does not work correctly, please deactivate plugins not related to the theme, if it does not help, please provide FTP access.

    Best Regards

    #183680

    ikaainc
    Customer

    What is the information Box? I have deactivated all plugins?

    Thanks

    Private Content Hidden
    #183682

    Hello,

    Please make the full backup of your site and update WordPress and if it does not solve the problem, please provide FTP.

    Best Regards

    #183686

    ikaainc
    Customer

    Do you mean login box? I am also having issue with the Appearance > customize option. Not able to login into the customize option to try to fix footer and headers.

    Thanks
    Imrana

    Private Content Hidden
    #183687

    ikaainc
    Customer

    Please note that there are few websites under this account. If I update wordpress i can end up breaking other websites as well. I do not think that this is the correct coarse of action at this point in time. Please help me fix the woocommerce working in this theme. Thanks

    #183750

    Hello,

    Please contact your host support and ask them to enable this file: file_get_contents

    Best Regards

    #184163

    ikaainc
    Customer

    Here is what has been completed;
    – file_get_contents enable request sent to support
    – WordPress has been updated to latest/5.4 version (I am still seeing the same issues)
    – Customizer is not working, which is hindering for me to fix the header and footers. Please advise if there is another way to fix the header and footers in woodmart theme.

    Thanks

    #184249

    Hello,

    1. The errors you have described in the beginning do not appear

    2. Information boxes work correctly https://gyazo.com/ffba483278e6c3ab0c8e49a0e490dc00

    Please clarify the problem.

    Best Regards

    #184321

    ikaainc
    Customer

    Hi Elise,

    Yes. I have worked to resolve the errors in the information box. They are now fixed.As,per your request,our hosting company has enabled the file_get_contents. This is what they have done it.

    “I have also enabled file_get_contents for ninaliadesign.com/homefurnishings by enabling allow_url_fopen PHP directive.”

    So things are looking ok for now, except for one other major issue. I will be opening a new thread for that problem.

    Thanks Again.
    I

    #184334

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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