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NEED HELP WITH THEME EDITOR

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #575445

    webeing.il
    Participant

    HELLO Friend,
    i have found that there are “old google tags”
    in the header or footer of our website – I am need to remove theme asap .
    I was trying to find theme via file manager in themes>woodmart>header.php
    or through the wp-admin under apearance > theme editor (Not available in my dashboard)
    but i couldn’t find those files 🙁
    Can you give me an idea where are they hiding and where can i find them?
    Thank you much,
    Best Regards,
    Moty

    #575612

    Hung Pham
    Keymaster

    Hi webeing.il,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #575624

    webeing.il
    Participant

    THANK YOU ,
    SURE , I WILL TRY TO DESCRIBE IT ALL

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    #575819

    Hung Pham
    Keymaster

    Hi webeing.il,

    Thanks for details.

    1. I checked your site and saw now it’s using new Google Tag MSLCBD85 and couldn’t find old tags. You need to contact them for deep details, clear cache and check again.

    2. I kindly recommend you conduct test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront. This will help us determine whether the issue stems from our theme or elsewhere.

    Regards,

    #577135

    webeing.il
    Participant

    Thank You Dear,
    I think that we have figured it out.
    According to my google Manager it is not appearing anymore.
    I have Another question in private EXTRA
    THNKS

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    #577263

    Hung Pham
    Keymaster

    Hi webeing.il,

    Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    If you have any further questions, please don’t hesitate to reach out.

    Kind regards

    #577416

    webeing.il
    Participant

    Dear Hung Pham,
    thanks a lot for the help and info
    We will check it following your suggestions
    Best wishes,
    Moty

    #580827

    Hung Pham
    Keymaster

    Hi webeing.il,

    Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)