Need Support for below settings

Website: Kapeefit.com

1. While giving reviews its asking for out of 10 stars (reviews issues in product layout .. mobile view has dual rating and in mobile view, no option to give star and in desktop view there are 10 stars to give reviews.)
2. blog category archive page – Continue Reading button has to be bold
3. we need a cart icon on Add to Cart button
4. Desktop view | Product Page | “Buy Now” button color has to be changed in sticky footer
5. Desktop view | Product Page | alignment of Add to Cart & Buy Now button has to be rectified in sticky footer

Hi kapeefit,

Thanks for reaching to us.

First of all, I am appreciate your patience.

1. To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

2. I see the button is now bold, please let me know if you found the way.

3. You want to display cart icon next to Add to cart text?

4, 5. Provide me with the mockup of the styles that you try to achieve and we’ll send proper instructions if it’s possible.

Best Regards,

All Links and screenshots added as you have requested

Hi kapeefit,

Admin credential is incorrect, please check again. Also, would you mind if I deactivate extra plugins for testing? Please confirm me back.

Best Regards,

Please find my attached reply

Hi kapeefit,

1, 2. It caused by Customer Reviews for WooCommerce plugin. I deactivated it, and review section is working properly.

3. I see the button is bold now, please let know if you did it.

4. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global CSS section:

.wd-add-btn-replace a.add-to-cart-loop:before {
    position: relative;
    left: 10px;
}

.wd-add-btn-replace a.add-to-cart-loop:hover span,
.wd-add-btn-replace a.add-to-cart-loop:before {
    transform: none;
}

5. I see it still be white in my local, can you please re-check?

6, 7. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global CSS section:

form.cart>.wc-proceed-to-checkoutt {
    flex: 1 1 40%;
}

div.shiprocket-headless{
    margin-top: 0;
}
    
button.sr-headless-checkout{
    margin-top: 0;
    background-color: #008081;
    margin-bottom: 0;
}

Regards,

3. I see the button is bold now, please let know if you did it. (i want the button more bolder (increase its weight)

4. I want the cart icon next to add to cart button in single product page after adding your given code the button layout now looks like (so removed that code given by you as of now)

in desktop view: https://snipboard.io/gd7sZD.jpg

in mobile view: https://snipboard.io/YPnHRZ.jpg

Also I want the letter C to be capital in add to cart button in single product layout

More Problems

1. some margin issues appeared
2. Reviews are disappeared or removed (we have almost 70+ Reviews for the product video attached but right now showing only 12 Reviews
3. Select option color not changed or clickable

error video link: https://jmp.sh/s/WcXNsE9m69lf5YEvuB8x

Hi kapeefit,

1. Orange color, Buy Now / Add to cart buttons

Please delete Elementor Kid and check again https://ibb.co/60MgnpNj

2. Reviews

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

Regards,

1. Please delete Elementor Kid and check again: we are not using any elementor kit as of now, you can check the plugins sections from your end once
2. Reviews: do the needful from your end but do it after 21:00 Hours (IST)
3. margin error still not resolved: https://ibb.co/MyMdtfMR
4. Buy now button at footer not working: https://ibb.co/JW5q6mXf
5. cart icon on main add to cart button to be added after the text and make the “C” letter capital:https://ibb.co/M5NC01sg
6. in product mobile view buy now button not showing: https://ibb.co/N6QNPpkP

Hi kapeefit,

Thanks for your patience.

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

yes sure

Hi kapeefit,

It caused by Elementor Pro plugin. I deactivated it, and the product is now showing properly again.

Regards,

Can you please reply in detail for what functionality you have deactivated elementor pro because all my issues are still unresolved, it has been 20 days since this ticket is raised and my problems are still remains resolved.

elementor pro is my main page builder and we cannot afford to deactivate it and we are using genuine license so there should be no chances of error

Hi kapeefit,

First of all, take my apologies for all inconveniences.

You can create a dev site – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

And I will check there and guide you all steps.

Best Regards,

Assign the tasks to someone else to do the needful please or else provide me the process on how can I assign the same chat to someone else

Hi kapeefit,

Please allow me to explain: I provided you solution before, however, if you want to keep using extra plugins so please create dev site, then I can take more steps to dig deeper into issues without affecting to your site.

Hope you understand.

Best Regards,

Hi, Just Have Dev Created at https://gold-albatross-719612.hostingersite.com/. You can test the issues here and resolve my issues reported above. The login details are same as shared before

Hi kapeefit,

Thanks for your patience.

1, 2, 5. You are using Elementor Pro plugin and its elements. I kindly recommend you to Elementor > Element Manager and disable same widgets, like: Reviews, Add to cart, etc. One more, You are using Custom WooCommerce Builder layouts, which are part of WooCommerce Builder from WoodMart. Navigate to Layouts > Edit Single Product Layout and add the reflect widgets.

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

5: Regarding icon, you want to display the icon all time or when hovering only, please confirm me back.

3, 4, 6. I checked on that site, Buy Now button looks good https://ibb.co/TM1nG102 https://ibb.co/9mpQJYvs https://ibb.co/5Ws4F80Y

Regards,

what are you doing guyz…
1. the button is still the same (orange text): https://ibb.co/JwYDkNRh
2. still showing 10 star rating: https://ibb.co/7xbYKqDC
3. no add to cart or buy button in mobile view: https://ibb.co/mVB14ySF
4. Regarding icon, you want to display the icon all time

I have re-purchase the support membership so that my issues can be resolved…you asked for dev site, which i have created. solve the issues first on dev website and let me know and after the changes will be sucessfully applied to dev website, your team has to implement all the same chnages back on original website.

I am non-tech person so don’t send me the instructions to do the needful

[Author]

Posts