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New account& Lost password

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  • #217767

    nrf
    Participant

    Hi ALL
    I have two problems and this is happening before the lunch of our online store, i hope i can find the solutions.

    First
    When the visitors wants to create a new account this page with this massage
    There has been a fatal error on your website.
    Learn more about troubleshooting WordPress.

    Second
    When i ask for lost my password it send me to WordPress to resend the password

    Please help me to fix this issue ASAP
    Thanks

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    #217795

    nrf
    Participant

    Can anyone help me??

    #217837

    nrf
    Participant

    Hi i have other question
    from where i can change “out of stock”
    because our store is in Arabic so i need to only change this labels

    #217958

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    You can translate all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Best Regards

    #217998

    nrf
    Participant

    Hi
    So can you tell me how i can make a back up, from where?
    Guide me please
    For rest the password and create a new account

    #218046

    Hello,

    You can use the free plugin All in one WP migration. https://wordpress.org/plugins/all-in-one-wp-migration/ This plugin creates a file for further migration. You create the file save it, and then upload it to your site as a backup.

    Best Regards

    #218327

    nrf
    Participant

    Hi i don’t know how to do it..

    I need someone to login to my store and fix this issue pleases

    We are going live on 23 Aug, and this is very important situation

    Thank you for your cooperation

    #218395

    Hello,

    Please contact the plugin support on the plugin page they would guide you https://prnt.sc/tyumb7 here is the URL: https://wordpress.org/plugins/all-in-one-wp-migration/

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)