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New product created and the product description is not displayed.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #685533

    LazyCamping
    Participant

    New product created and the product description is not displayed. But only for this one new product. What could be the reason?

    Siehe Webseite Link

    #685576

    Hello,

    Please share the product page URL where the issue persists, along with the WordPress admin login details, so I can check the issue directly and provide you with a possible solution.

    Best Regards,

    #685646

    arkadijdementko
    Participant

    Hello, I have same issue

    #685753

    Hello,

    The product description on this page has been added using Elementor. Please try editing it directly with Elementor to view and modify the description there: https://postimg.cc/r0PSJ8nH.

    If you prefer not to edit with Elementor, click “Back to WordPress Editor”, and you’ll see the default product description field.

    In the example link you shared, product tabs are being used. However, on this site a custom single product layout is applied. To adjust this, go to Single Product > Edit “Single Product Layout – Mega Electronics” with Elementor. If you’d like to use tabs, simply add the Product Tabs widget within the layout.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards,

    #685818

    arkadijdementko
    Participant

    Hello, thank you but we still doesn’t have description field in product page
    https://postimg.cc/VJWZ9qSM

    #685870

    Hello,

    Please click on this button, and you will see the description: https://postimg.cc/QBkYTRjR

    For your clarification I have done this on the product “Apple iPhone 14 Plus (Copy)”.

    Best Regards,

    #685951

    LazyCamping
    Participant

    Hey,
    i send you the details in extra information.

    #686027

    Hello,

    Can you please tell me what the issue is with this product? Also, Please give me site access as an administrative role so I can check and give you a possible solution.

    Best Regards,

    #686082

    LazyCamping
    Participant

    The product description is not displayed, only the manufacturer TAB, and the rating tab is not shown either. It works fine for all other products.

    I have increased the authorisation from Shop Manager to Admin.

    #686109

    Hello,

    Your issue has been resolved. Check back your site and check the issue.
    See screenshot for clarification: https://postimg.cc/pmB0JBSp

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)