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New product created and the product description is not displayed.
- This topic has 9 replies, 3 voices, and was last updated 4 hours, 29 minutes ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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September 10, 2025 at 2:20 pm #685533
LazyCampingParticipantNew product created and the product description is not displayed. But only for this one new product. What could be the reason?
Siehe Webseite Link
September 10, 2025 at 4:05 pm #685576
Aizaz Imtiaz AwanKeymasterHello,
Please share the product page URL where the issue persists, along with the WordPress admin login details, so I can check the issue directly and provide you with a possible solution.
Best Regards,
September 10, 2025 at 10:45 pm #685646
arkadijdementkoParticipantHello, I have same issue
September 11, 2025 at 10:50 am #685753
Aizaz Imtiaz AwanKeymasterHello,
The product description on this page has been added using Elementor. Please try editing it directly with Elementor to view and modify the description there: https://postimg.cc/r0PSJ8nH.
If you prefer not to edit with Elementor, click “Back to WordPress Editor”, and you’ll see the default product description field.
In the example link you shared, product tabs are being used. However, on this site a custom single product layout is applied. To adjust this, go to Single Product > Edit “Single Product Layout – Mega Electronics” with Elementor. If you’d like to use tabs, simply add the Product Tabs widget within the layout.
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
Best Regards,
September 11, 2025 at 1:08 pm #685818
arkadijdementkoParticipantHello, thank you but we still doesn’t have description field in product page
https://postimg.cc/VJWZ9qSMSeptember 11, 2025 at 2:44 pm #685870
Aizaz Imtiaz AwanKeymasterHello,
Please click on this button, and you will see the description: https://postimg.cc/QBkYTRjR
For your clarification I have done this on the product “Apple iPhone 14 Plus (Copy)”.
Best Regards,
September 11, 2025 at 5:00 pm #685951
LazyCampingParticipantHey,
i send you the details in extra information.September 12, 2025 at 9:42 am #686027
Aizaz Imtiaz AwanKeymasterHello,
Can you please tell me what the issue is with this product? Also, Please give me site access as an administrative role so I can check and give you a possible solution.
Best Regards,
September 12, 2025 at 12:27 pm #686082
LazyCampingParticipantThe product description is not displayed, only the manufacturer TAB, and the rating tab is not shown either. It works fine for all other products.
I have increased the authorisation from Shop Manager to Admin.
September 12, 2025 at 2:05 pm #686109
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been resolved. Check back your site and check the issue.
See screenshot for clarification: https://postimg.cc/pmB0JBSpBest Regards,
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