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no header logo and slider background
- This topic has 17 replies, 2 voices, and was last updated 2 years ago by Aizaz Imtiaz Awan.
May 18, 2021 at 7:00 am #293193
We have installed a demo of the theme on our website. The Woodmart logo was visible, but when we put our own logo, the title logo area disappeared. The slider background is also not visible. What is the reasonMay 18, 2021 at 7:09 am #293198
In addition, the product visual picture in the slider is not visible.
title logo appears on the side pages but not on the homepage.May 18, 2021 at 7:21 am #293209
Now we test the header logo by uploading png, the logo has arrived, but we cannot upload svg. svg support plugin installed. svg appears in other parts of the site, but the logo is not visible in the header area.
Our slider background is not visible even though it is jpg.May 18, 2021 at 11:02 am #293278
Can you please share the WP admin login details of your site so I will check and solve the issue.
Best Regards.May 18, 2021 at 11:36 am #293289
of courseMay 18, 2021 at 12:24 pm #293305
Your given login details are not correct. Please share the correct WP admin login details.
Best Regards.May 18, 2021 at 12:34 pm #293308
sorryMay 18, 2021 at 1:12 pm #293332
Your issue has been solved. It is the cache issue, I have purge all the cache now the images and logo are showing fine: https://ibb.co/vvjQfVh
Best Regards.May 18, 2021 at 1:52 pm #293360
It appears when we upload the jpg logo. Svg format does not appear. We uploaded the svg file to the media file.
Additionally, the background in the slider is not visible.May 18, 2021 at 3:28 pm #293389
I guess the logo was not visible because the resolution was too high. When I made 150px the logo came to the side pages. However, it still does not appear on the main page.May 19, 2021 at 6:57 am #293556
I saw the screenshots you attached.
The issue seems to be with the svg file you are using. You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width and height attributes to your
Then you will need to re-upload your icons in WordPress Dashboard.
Regards. Xtemos StudiosMay 19, 2021 at 9:04 am #293596
Same as svg we use on side page and same on homepage. I don’t think the problem is caused by the svg extension. I do not know how we can do this operation you mentioned.May 19, 2021 at 12:01 pm #293641
Your issue has been resolved. Please clear cache and check back.
Screenshot for Clarification: https://gyazo.com/2468f5f25e48c314833d1ceb45443c56
Xtemos Studios.May 19, 2021 at 12:39 pm #293651
Does not appear.May 19, 2021 at 1:09 pm #293665
I saw the screenshot you attached.
I have logged into your website again and you deleted the logo file that I uploaded after modifying the SVG file size.
I have re-uploaded it again and now it is displayed on your website.
Screenshot for Clarification: https://gyazo.com/e527fea36420d7fbde99f949479760f4
Best RegardsMay 19, 2021 at 1:31 pm #293669
Although we wiped the cache it didn’t show up, the woodmart logo appeared so we deleted it. it seems now. Thanks for solving.
However, we are faced with 3 different logo sizes. The logo looks too small. Can you fix this?
The logo size in the first screenshot (screenshot_27.jpg) is ideal for us. However, the logos on the homepage are too small(screenshot_28.jpg & screenshot_29.jpg)May 19, 2021 at 1:39 pm #293673
The 4 icon fields in the home demo did not appear. We are designing and installing the SVG icon, but it doesn’t show up there either. The jpg image appears, but the icon is not. How can we load the red icons of the icons in the demo?May 20, 2021 at 6:06 am #293838
You are Most Welcome.
We are Glad the logo issue has been resolved.
The different logo sizes are due to the logo SVG files sizes. You need you need to open your SVG logo file with some editor like Sublime Text or default system text editor and add width height attributes to your
<svg>tag like it is shown: http://prntscr.com/l897ta
Then you will need to re-upload your icons in the WordPress Dashboard.
You need to do the same with the icons SVG icons you are trying to use.
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