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No Media Showing on my Home Page

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #199582

    juniperbranch
    Participant

    I cannot figure out why there are no media images showing on my home page. Everything disappeared.

    #199676

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check how it works on any default theme to detect if our theme causes the problem. If you see the same of the default theme, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #199836

    juniperbranch
    Participant

    I have tried everything and I still have nothing showing up.
    I am going to request a refund if I can not get this running quickly.

    The only media showing is in the slider.

    #199865

    Hello,

    Now I see what you mean. You have uploaded the demo and have images on the slider only. Installing demo content doesn’t create a site that is an identical copy of our demo site because it has a big number of images on our site.

    Most images you see on our site are not included in our theme package and will not be imported. An image placeholder is provided instead.

    When you upload the demo you have the mirror exact structure of the demo on your site and all you need is to upload your own images and add the text. Your theme works correctly.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)