No saved methods found, although there is one saved.

Greetings.

When under My Account & adding a payment method to file, it shows that it’s added & it is, also shows on profile and send via token to Moneris, but it also keeps displaying “No saved methods found.” although the card is on the list and active.

Any thoughts?

Attachments:

You must be logged in to view attached files.

Hello,

Thank you very much for choosing our theme and for contacting us.

This functionality does not relate to our theme. As I understand you mean the plugin for Woocommerce. Please contact the plugin support.

Best Regards

Hi, I did contact woo commerce support and they advised for me to try the twenty twenty theme on a staged installation. When I switch themes, the issue goes away. So, it’s not a plugin issue.

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, and provide the site admin access to the private area

Best Regards

Hi – done.

Hello,

I have activated all the payment methods and when I chose them I do not get the message you mention. Please provide me data for testing order and step by step description of how I can reproduce the problem. I configured the payment methods as they were. https://gyazo.com/854500ea99955ee8a921560ea85cfbbd and https://gyazo.com/e2499c8646f78a54ae82c6fa3dc2cb27

Best Regards

[Author]

Posts