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Home / Forums / WoodMart support forum / no settings change

Home › Forums › WoodMart support forum › no settings change

no settings change

  • This topic has 3 replies, 2 voices, and was last updated 2 days, 2 hours ago by Artem Temos.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • August 1, 2025 at 9:05 am #677351

    acadbond
    Participant

    When I press the save button, it doesn’t process anything; it appears to have been processing for hours. What could be causing this issue? How can I solve this problem? You can see the image I sent in the attachment.

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    August 1, 2025 at 9:13 am #677353

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 1, 2025 at 9:21 am #677359

    acadbond
    Participant

    I disabled all plugins but the problem persists.

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    August 1, 2025 at 9:46 am #677364

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help. https://gyazo.com/4191b1efdd0a3bd3f47b95b1161cddc7

    Kind Regards

  • Author
    Posts

Tagged: bulider, header, logo

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