Not able to work properly

I have a issue that my website saving content is not working properly. when i save theme in backend it’s not refleacting

Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

Still the same issue coming. i have in mobile header i have removed to blue line but still showing in mobile i don’t know what is the issue can you please check it.
see i have attachscreenshots i have hide in mobile that part but still showing in mobile. many things i can seee. i update few things but not reflecting on front end
https://soulmatevape.net/

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Hello,

Sorry to say but your provided WP-ADMIN Login details aren’t working. Can you please share valid WP-ADMIN Login details of your Site so that we can proceed further and check the issue on your Site and assist you accordingly.

Best Regards.

i am sending you the new login please check

https://prnt.sc/9IHILvjhi6Pm

see in my product page how menu are showing

https://prnt.sc/7IRcMS65zjkU

and some time in private browser it’s showing like this
and when i do inspect i see some erros

https://prnt.sc/fiBtfMZ0mGTc

can you please fix it

Hello,

So, we are now able to Login to your Site with the new Logins.

We have further checked this concern on your Site and found out that the Cache plugin was causing the conflict in this regard. We had deactivated the “LiteSpeed Cache” plugin on your Site and then checked back the Header and Category Page Title changes, they were appearing fine.

So, it is a third party Plugin conflict not a Theme end issue.

And according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

Hope you can understand our limitations in this regard !

Best Regards.

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