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Not all products are displayed

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  • #420057

    zngntr
    Participant

    Not all products are displayed in the section that says “Yöresel Lezzetler”. Even most of the products are not visible.

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    #420172

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.3 and the Core version running is 1.0.35.

    If the issue still persists after updating the Theme and Core plugin, then please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #420202

    zngntr
    Participant

    My the version is 7.0.3 but update is available for 7.0.4
    When i try to update the theme i get an error that i never got before.

    The error is: “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    I disabled all the plugins but the products are still not displayed. Also the theme could not be updated.

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    #420365

    Hello,

    Can you please once try to update your WoodMart theme and Core plugin to the latest version by following the given Theme’s Documentation link: https://xtemos.com/docs-topic/update-the-theme/ and then check back the issue again on your Site?

    If the issue still persists after updating the Theme and Core plugin, then please once try deactivating all the third-party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)