not showing Header and footer in new pages

This topic has 9 replies, 3 voices, and was last updated 1 year, 1 month ago by Aizaz Imtiaz Awan.

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November 13, 2023 at 7:42 am #511839

ahmedkalu
Participant

Hello sir,
when i create any page, not showing the header and footer
please let me know how to appear the header and footer for every page i create…
i attached a screenshot.

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November 13, 2023 at 8:06 am #511848

ahmedkalu
Participant

please notice :
i have set the header in theme General setting, but showing in main page only…
the other new pages are not able to show

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November 13, 2023 at 11:09 am #511903

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

November 13, 2023 at 11:28 am #511912

ahmedkalu
Participant

i did deactivate the all 3rd party plugins. still now the issue is coming
please check by your end

best of luck

November 13, 2023 at 3:19 pm #511984

alex.l
Participant

Hi,

We faced with the same problem. Header and footer are disappeared when creating new page or product.

WoodMart: 7.3.2
WordPress: 6.4.1
WooCommerce: 8.2.2

Thanks!

November 13, 2023 at 3:34 pm #511990

Aizaz Imtiaz Awan
Keymaster

Hello,

Now i have visited your site and create a new page page the header and footer is showing fine:
Here is the link:
https://www.prowindowfilms.com/test-page/
Sometimes, your browser might be showing you a cached version of the page. Clear your browser cache or try accessing the page in incognito/private mode to see if the changes appear.
Best Regards.

November 14, 2023 at 12:28 pm #512225

alex.l
Participant

We found out that the problem was in the WPBakery plugin. When we downgraded WPBakery to v7.0, the problem disappeared.

November 14, 2023 at 4:06 pm #512285

ahmedkalu
Participant

yes..
it solved my issue..
thanks alot

November 14, 2023 at 5:13 pm #512316

Aizaz Imtiaz Awan
Keymaster

Hello,

Now on your site the latest version of wp bakery is installed. The header and footer are showing fine on your site.

Best Regards.

November 14, 2023 at 5:40 pm #512332

Aizaz Imtiaz Awan
Keymaster

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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Best Regards.
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