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Notice: Undefined offset: 11462 error when trying to change width of menu
- This topic has 17 replies, 2 voices, and was last updated 9 years, 7 months ago by
Artem Temos.
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AuthorPosts
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November 10, 2016 at 10:05 am #6532
m360ParticipantWe are seeing a lot of error messages like public/wp-content/themes/basel/inc/third-party/nav-menu-images/inc/admin.php</b> on line <b>289</b><br /> when trying to change the width of a menu item.
This also means that we can’t make the menu items full-width.
An alternate solution is to modify it in the database, but that is not an optimal solution.
November 10, 2016 at 4:39 pm #6543Hello,
Thank you for contacting us.
Please provide us your website url and admin access so we could take a look at this issue.
Kind Regards
XtemosNovember 10, 2016 at 8:34 pm #6560
m360ParticipantI have added the information to the private content.
November 10, 2016 at 8:41 pm #6561Thank you. We see these notices. Try to suppress them by turning off a Debug mode https://codex.wordpress.org/Debugging_in_WordPress
November 10, 2016 at 8:58 pm #6562
m360ParticipantThe main problem isn’t the notices, the main problem is that it is impossible to save changes to the menu items.
I can accomplish the same by modifying the database, but I want to avoid this if I can.November 10, 2016 at 9:19 pm #6563Anyway, try to disable debug mode firstly. Also, we suggest you increase PHP parameters on your server
November 11, 2016 at 9:49 am #6573
m360ParticipantI have disabled debug mode, and I have tried adding the following to wp-config.php:
ini_set(‘post_max_size’, ‘500M’);
ini_set(‘upload_max_filesize’, ‘500M’);
define(‘WP_MEMORY_LIMIT’, ‘128M’);
ini_set(‘memory_limit’, ‘128M’);
ini_set(‘max_execution_time’, ‘300’);I also tried adding
php_value session.gc_maxlifetime 10800
php_value max_input_time 10800
php_value max_execution_time 10800
php_value upload_max_filesize 110M
php_value post_max_size 120Mto .htaccess, and I still get the same issue.
November 11, 2016 at 4:39 pm #6585Just tried to make changes to one of your menu items and it seems to work correctly

Regards
November 14, 2016 at 9:13 am #6671
m360ParticipantI am trying to make the menu items (like Katt) full-width, and it doesn’t work for me. It’s just stuck on Standard width.
I tried doing what you told me to do.
November 14, 2016 at 4:41 pm #6679Just tried to save the menu and see all errors again. That is why it doesn’t work now. Last time we saved it without any notices.
November 14, 2016 at 8:07 pm #6688
m360ParticipantI needed debug mode to be on for development purposes, but I have disabled it again now.
The error messages are gone, but it is not saving the design change, I can still not change, say, the menu “Katt” to be full-width.
It will just not save. It says it has been saved, but the design is still “Standard”, even when I changed it.November 14, 2016 at 9:16 pm #6689We see that we are able to change sizes for some items like
Hundfor example but can’t for others likeKatt. There is only one reason for this may be: low PHP Post size. You need to increase some parameters on your server
Regards
November 14, 2016 at 10:51 pm #6690
m360ParticipantI have this in my .htaccess:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>php_value session.gc_maxlifetime 10800
php_value max_input_time 10800
php_value max_execution_time 10800
php_value upload_max_filesize 210M
php_value post_max_size 220M
php_value memory_limit 256M# END WordPress
November 14, 2016 at 11:00 pm #6691Probably it should be increased in your server configuration. Try to contact your providers for help.
Regards
November 15, 2016 at 9:22 am #6714
m360ParticipantServer provider said it is done in .htaccess.
And since I have php_value post_max_size 220M I assume this should be more than enough?
November 15, 2016 at 4:58 pm #6727But we see that
PHP max inputvariabler:parameter is still 1000. You need to increase this also since your menu has a large amount of links and so PHP sends to large data variables.Regards
November 15, 2016 at 8:31 pm #6741
m360ParticipantYes, that finally fixed the issue!
Thank you very much.
November 15, 2016 at 9:00 pm #6742Great, you are welcome!
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Tagged: undefined offset
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