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Numbers of products not the same

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • April 3, 2021 at 8:42 am #278573

    webreturn
    Participant

    Hi,
    On category pages the numbers of product into that category, see: https://prnt.sc/112zewx
    Are not the same: https://prnt.sc/112zfzl

    How can we fix this? Please check the numbers of products on https://bit.ly/2Oh2Fsi and compare it with the category block on https://bit.ly/3sLRxTq

    Best regards, Tim

    April 3, 2021 at 9:02 am #278574

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    April 5, 2021 at 4:28 pm #279064

    webreturn
    Participant

    Hi,

    Please can you tell us how we can fix this by ourself? We don’t have a staging right now.

    Best regards, Tim

    April 6, 2021 at 7:13 am #279179

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, but without debug the site, I can not say anything about why it has happened. So please share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    April 8, 2021 at 4:33 pm #280305

    webreturn
    Participant

    Hi,

    I have created a staging, see private details.

    Thanks!

    April 9, 2021 at 7:32 am #280498

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and deactivated all the third party plugins and the products numbers are displayed fine.

    Screenshot for Clarification: https://prnt.sc/117z7t7

    Which clears that the issue is from third party plugins not our theme. I have reactivated the plugins back on your website. You can try deactivating yourself.

    Regards.
    Xtemos Studios

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Viewing 6 posts - 1 through 6 (of 6 total)