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Numbers of products not the same

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #278573

    webreturn
    Participant

    Hi,
    On category pages the numbers of product into that category, see: https://prnt.sc/112zewx
    Are not the same: https://prnt.sc/112zfzl

    How can we fix this? Please check the numbers of products on https://bit.ly/2Oh2Fsi and compare it with the category block on https://bit.ly/3sLRxTq

    Best regards, Tim

    #278574

    Hello,

    I saw the screenshots you attached.

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    #279064

    webreturn
    Participant

    Hi,

    Please can you tell us how we can fix this by ourself? We don’t have a staging right now.

    Best regards, Tim

    #279179

    Hello,

    Sorry, but without debug the site, I can not say anything about why it has happened. So please share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #280305

    webreturn
    Participant

    Hi,

    I have created a staging, see private details.

    Thanks!

    #280498

    Hello,

    I have logged into your website and deactivated all the third party plugins and the products numbers are displayed fine.

    Screenshot for Clarification: https://prnt.sc/117z7t7

    Which clears that the issue is from third party plugins not our theme. I have reactivated the plugins back on your website. You can try deactivating yourself.

    Regards.
    Xtemos Studios

Viewing 6 posts - 1 through 6 (of 6 total)