Home Forums WoodMart – Premium Template Off canvas filter doesn't work in shop page on mobile

This topic contains 10 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 4 weeks, 1 day ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #280365

    Osvaldas
    Customer

    Hi,

    I’m using 4 filters in the Shop page Widget Area (find attached screenshot)
    I can use those filters in shop page and category pages when using pc browser.
    When I’m using mobile browser at the shop page, filters appear above the products “grid”( not good).

    I would like to use off canvas filters for mobile devices in the shop page as well as in the categories. Off canvas filters doesn’t work at shop page, but works at categories pages.

    If hamburg icon is pressed on the mobile screen, dark layer covers the screen but filters doesn’t show up.

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    #280528

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #281703

    Osvaldas
    Customer

    Hi Artem,

    please find attached info for login.

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    #281772

    Osvaldas
    Customer

    P.S another problem with filter I found is that when “filter by price” is applied, off canvas filter sidebar doesn’t appear on the screen unless I clear the price filter.

    #281824

    Hello,

    This feature works with the standard shop page only. It can’t be used if you build your shop page with Elementor PRO builder.

    Kind Regards

    #281843

    Osvaldas
    Customer

    are you planning to make this feature work with elemetnor page builder?

    What about my second question?
    Off canvas filters work in categories pages, until the price filter is applied.

    “P.S another problem with filter I found is that when “filter by price” is applied, off canvas filter sidebar doesn’t appear on the screen unless I clear the price filter.”

    #281965

    Please, provide us your FTP access so we can troubleshoot the problem.

    #282092

    Osvaldas
    Customer

    Hi,

    please find credentials.

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    #282246

    Hello,

    It seems to be our theme bug and it will be fixed soon in our 6.0.3 release.

    Kind Regards

    #284098

    Osvaldas
    Customer

    Hi,

    after update filter by price problem is solved.

    #284190

    Great, feel free to contact us if you have any additional questions.

Viewing 11 posts - 1 through 11 (of 11 total)

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