On Checkout Page Text Disappearing after clicking on it
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Hi , after the most recent updates on the theme tethys we noticed the Returning Customer login and Have a coupon text disappear after clicking on it.
to test further we created a staging site and disabled all other plugins from the website. looks like its a issue from the theme after the most recent update.
I have attached a screenshot marking the text that disappears.
kindly have a look
thank you
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Hello,
May I request you check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Looking forward to collaborating with you!
Kind Regards
HI , yes i already tested with Twenty Twenty and its not happening there.
when i activate tethys the issue reappear.
Hello,
Ok, I got you. In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Looking forward to hearing back from you!
Kind Regards
Hi 🙂
yes ofcourse
i have shared it
kindly check and please do let me know if you need anything else
thank you , I appreciate your help
Hello,
I apologize for the delay!
I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.
Looking forward to collaborating with you!
Kind Regards
Hi
yes ofcourse 🙂
please feel free to do so
if you need any staging link you can ask me too
thank you
Hello,
Please add the below code into the “Global Custom CSS” area in Theme Settings -> Custom CSS. Then recheck the issue.
.woocommerce-form-coupon-toggle .woocommerce-info.xts-hide, .woocommerce-form-login-toggle .woocommerce-info.xts-hide {
display: block!important
}
Kind Regards
thank you 🙂
its working now
Great! You are welcome!
Our customers are incredibly important to us here and your satisfaction remains our priority at all times.
Let me know if there is anything else I can help and have a good day!
Kind Regards
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