Order error

This topic has 4 replies, 2 voices, and was last updated 14 hours, 36 minutes ago by Aizaz Imtiaz Awan.

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January 4, 2025 at 4:38 pm #627350

bogavacm00
Participant

Hi,

How do I edit the billing and shipping adress to be only shipping adress and after changing something in payment method I get an error saying ‘Please enter an adress to continue’, how do I fix that?

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January 4, 2025 at 5:05 pm #627356

bogavacm00
Participant

Also, I want to change from default to Retail prebuilt theme. How do I switch to a different theme without losing added products and their pictures?

Thanks in advance

January 6, 2025 at 2:37 pm #627632

Aizaz Imtiaz Awan
Keymaster

Hello,

01. Please use WoodMart Checkout Field Manager feature to hide the billing field, here is our documentation on how to use that tool: https://xtemos.com/docs-topic/fields-manager/. For the error, ensure that the Shipping Address fields are not empty.

02. Navigate to Dashboard > WoodMart > Pre Built websites > there click on Remove content button, if you have added your own Products on the Site then under the Remove content area you can uncheck the Products to remove to avoid removing the Products: https://snipboard.io/lJ2BS6.jpg

Best Regards

January 6, 2025 at 3:02 pm #627639

bogavacm00
Participant

Thanks

January 7, 2025 at 9:26 am #627845

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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Best Regards.
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