order issues

Can you see why when adding a product directly from the category page it is automatically removing itself from the checkout sidebar – there seems to be a bug here.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue.

Best Regards

Deactivated all plugins that don’t relate to the theme and still having the same issue. Please see private content.

Hello,

When I add the product to the shopping cart from a category it is added correctly, then I go to the checkout and the product is still in the shopping cart. https://gyazo.com/2822d3fed571094f369bf0ba055a5737

I have checked in two browsers both logged in and logged out. Please describe the problem in step by step so that I could reproduce the problem.

Best Regards

Please check out the link – private content section. It shows what happens when you click on the “View basket” when you are trying to add a variable product to basket from a category page.

Hello,

Try to deactivate this plugin https://prnt.sc/quje9q

And check again. This problem is caused by the cache settings.

Best Regards

This is WP Engines main caching layer. It’s not possible to remove it as it will regenerate.

Hello,

I have checked the same on the default theme and the problem is the same, it means that our theme does not influence. You will have to reconfigure the cache setting on your server.

Best Regards

[Author]

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