Order notes disappeared from checkou

Hi, all default woocommerce templates should have the order notes in checkout page but we can’t see that field in woodmart template. How can we show it? thanks

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hi, we made a localhost copy of website and switched to storefront theme. It shows break style but order notes field is correctly shown with storefront theme. We alse have an old copy of asrta pro theme and also shows it.

what can we do? thanks.

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Hello,

Please insert the site admin access of your live site into the Private content below the message area. We will take a closer look at the case.

We will not change anything.

Best Regards

here you have an admin user for you, thanks:

host: https://dev.esthergirbau.com/wp-admin/
user: xtemossupport
pwd: 1zPc4dOMOQqg7lLITt$J5SE8

Hi again, sorry i pasted admin data in public forum. I deleted the user and created new one and pasted in private area.

thanks

Hello,

You have created the custom checkout. You need to add the Shipping details widget https://monosnap.com/file/GyajIVuAUUON41ieoRaigTQpF0yjMH

If you have any questions please feel free to contact us.

Best Regards

it works! thanks a lot!

You are welcome! We are here to help.

Wish you a wonderful day!

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