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Order tracking form (Elementor)

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  • #640023

    Enzo
    Participant

    Hello,

    I found this page who tell that we can use a form to track orders of customers.
    https://xtemos.com/docs-topic/order-tracking-form/

    But i don’t have this widget on Elementor.
    Can you explain how it works please ?

    #640121

    Hello,

    The tracking order is a Woocommerce widget or shortcode that you add to the content. Elementor does not seem to have this widget, you can add a shortcode widget on the page and then insert the [woocommerce_order_tracking] shortcode.

    Best Regards,

    #644013

    Enzo
    Participant

    And this “Order tracking” form does not track anything we agree?
    It’s just to get the tracking number, but no tracking link?

    #644018

    Enzo
    Participant

    (wrong answer, please delete this message)

    • This reply was modified 1 month, 2 weeks ago by Enzo.
    #644083

    Hello,

    The [woocommerce_order_tracking] shortcode allows customers to enter their order number and email to check the status of their order within WooCommerce. However, it does not provide a direct tracking link to external courier services.

    If you need to integrate real-time shipment tracking with tracking links, you may need to use a third-party plugin for this.

    Best Regards,

    #656726

    Enzo
    Participant

    Ok thank you, you can close this ticket.

Viewing 6 posts - 1 through 6 (of 6 total)