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Other variant images are invalid after updating to version 6.3.
- This topic has 20 replies, 2 voices, and was last updated 2 years, 9 months ago by Artem Temos.
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March 6, 2022 at 2:27 pm #357890
noahluxuryParticipantOther variant images are invalid after updating to version 6.3. The problem didn’t exist after I went back to version 6.24.
March 6, 2022 at 2:35 pm #357895
Artem TemosKeymasterHi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Update the theme so we can see the problem and help you accordingly.Thank you in advance.
March 6, 2022 at 2:40 pm #357901
noahluxuryParticipantIt’s just that the variant gallery doesn’t work, and choosing a color will only change the first image of the thumbnail.
March 6, 2022 at 2:42 pm #357903
Artem TemosKeymasterSend us your admin access and a link to the product where we can see the problem.
March 6, 2022 at 2:52 pm #357914
noahluxuryParticipantOK. In addition to the problem with the variant image, there were also errors in the layout.
Attachments:
You must be logged in to view attached files.March 6, 2022 at 2:59 pm #357925
Artem TemosKeymasterPlease, send us your FTP access so we can check what is wrong there.
March 6, 2022 at 3:07 pm #357932
noahluxuryParticipantok
March 6, 2022 at 3:15 pm #357936
Artem TemosKeymasterIt is not FTP access. Please, contact your hosting provider if you don’t have FTP access to your server.
Thank you in advance.
March 6, 2022 at 3:19 pm #357938
noahluxuryParticipantIt seems I made a mistake.
March 6, 2022 at 3:27 pm #357943
Artem TemosKeymasterIt seems like your server somehow minifies all JS files https://noahluxury.com/wp-content/themes/woodmart/js/scripts/wc/swatchesVariations.js?ver=6.3.0
Check this example and open this file on your server. It shouldn’t be minified. And any changes applied there are not visible on the website.
Please, disable this mechanism so we could troubleshoot this problem.March 6, 2022 at 3:39 pm #357947
noahluxuryParticipantSorry, I don’t quite understand how to do it.
March 6, 2022 at 3:49 pm #357951
noahluxuryParticipantI just adjusted the permissions
March 7, 2022 at 2:05 am #358072
noahluxuryParticipantHi, can the problem be solved? You said my server compressed the js, I don’t quite understand it because I stopped all caching. I also found that as long as I don’t upgrade to 6.3, I don’t have these errors.
March 7, 2022 at 6:22 am #358083
Artem TemosKeymasterHello,
Please, open this file on your server and see that it looks different than in the browser https://noahluxury.com/wp-content/themes/woodmart/js/scripts/wc/swatchesVariations.js
It means that your server somehow optimizes JS files and doesn’t allow editing. Contact your hosting provider for help on this matter.Kind Regards
March 7, 2022 at 7:07 am #358129
noahluxuryParticipantHi. I don’t quite understand my server optimizing JS files. I am not using managed hosting and have not set the relevant options. I opened swatchesVariations.js and couldn’t see any difference.
Attachments:
You must be logged in to view attached files.March 7, 2022 at 7:49 am #358145
Artem TemosKeymasterWe were finally able to edit this file on your website. Please, check how it works now.
March 7, 2022 at 7:54 am #358148
noahluxuryParticipantI looked at it and the variant library became normal. I am curious about why this problem occurs and how to solve it next time.
March 7, 2022 at 7:58 am #358151
noahluxuryParticipantAlthough the variant gallery is back to normal, the typography of the footer is still wrong.
Attachments:
You must be logged in to view attached files.March 7, 2022 at 8:08 am #358160
Artem TemosKeymasterYou need to move your footer widget to proper widget columns in Appearance -> Widgets.
Kind Regards
March 7, 2022 at 8:15 am #358166
noahluxuryParticipantThank you for your help. The footer is back to normal. In addition, can you tell me why there are errors in the variant gallery after the updated version?
March 7, 2022 at 8:16 am #358169
Artem TemosKeymasterIt is a bug in our theme and we will release a small update with the fix today.
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