Home Forums Basel support forum Out of Stock Variance is not hidding

Out of Stock Variance is not hidding

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #373519

    lopezjl
    Participant

    Hello,

    I have an issue working with a custom attribute I created for my products, the attribute I created is called “Size”. The theme is not letting me hide the out of stock variations, I switched it to the theme 20-20 and its working fine. Further testing showed that it only hides out of stock variations when variations are less than 10, so when variations exceeds 10, it doesn’t hide them. I saw in the themeforest change log this issue was fixed, but I don’t know if I have to do anything on my end to apply this fix.

    Attachments:
    You must be logged in to view attached files.
    #373796

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #373823

    lopezjl
    Participant

    I did test it, with the following theme: Twenty-Twenty. The variances with “out of stock” inventory are hidden, but once I re-activate the Basel theme, they stop working.

    #373827

    lopezjl
    Participant

    Now I also used the Storefront theme, and the variances are working correctly.
    This is the product not working with Basel: https://urbanskatesupply.com/product/the-easy-black-rwtf-vegan/
    This product IS working correctly because the variations are less than 10: https://urbanskatesupply.com/product/187-killer-fly-knee-pads/

    • This reply was modified 2 years, 7 months ago by lopezjl.
    #374053

    Hello,

    Please make the full backup of your site and update the theme, https://gyazo.com/830fa16e9621cb90d96f7917af799cd9

    I see your theme is not updated, please update the plugins in Appearance > Install plugins as well.

    If you have any questions please feel free to contact us.

    Best Regards

    #374054

    lopezjl
    Participant

    Theme and plugins have been updated.

    • This reply was modified 2 years, 7 months ago by lopezjl.
    #374202

    Hello,

    You need to increase this value: https://gyazo.com/205672b15315c9f524bd4cc6c5c77c24 You can find the option in the Theme Settings > Single product > Images.

    If you have any questions please feel free to contact us.

    Best Regards

    #374362

    lopezjl
    Participant

    That worked. Thank you.

    #374446

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Out of Stock Variance is not hidding’ is closed to new replies.