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Page not found

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  • #435361

    salahkasmi97
    Participant

    Hi,
    I get an 404 error – page not found when I open the contact page, I even created another “contactez nous” but it still doesn’t work.

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    #435377

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #435454

    salahkasmi97
    Participant

    Hello,
    Yes, the issue persists even on the shopping carte.

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    #435891

    salahkasmi97
    Participant

    Good morning,
    I am still waiting for an answer from you!

    #435926

    Hello,

    Sorry for the delay.

    We have the default theme and see the same. It means the theme does not influence. Please contact host support and let them check.

    If you have any questions please feel free to contact us.

    Best Regards

    #438334

    salahkasmi97
    Participant

    Merci

    #438465

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 7 posts - 1 through 7 (of 7 total)

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