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Page Not Scroll Header is some time missing and many little error
- This topic has 12 replies, 3 voices, and was last updated 2 years, 10 months ago by Artem Temos.
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AuthorPosts
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November 29, 2021 at 12:07 pm #335453
kashifpeerzadeParticipantHi Team Thanks for Provide a excellent theme for us. Here i facing many error at my site
page scroll not work
Hader is Missing Many time at desktop
Images is also not show properly
Popup Width Not Show Properly
Single Product Image is too big in mobile not option to set small
Buttom Footer Is not seen properlyPls slved this issue
November 29, 2021 at 1:15 pm #335488
Aizaz Imtiaz AwanKeymasterHello,
1) I have visited your website and the page scroll is working. Please clear cache and check back.
2) Please Go to Theme Settings >> Performance and try to disable the Mobile DOM Optimization.
Screenshot for Clarification: https://gyazo.com/024144ce3f8e3dbcfc70c98ab78c4fa3
Please provide some relevant screenshots of the remaining issues to check it myself and help you out accordingly.
Best Regards
December 2, 2021 at 1:29 pm #336469
kashifpeerzadeParticipantHi team thanks for Ur reply pls check again after activate wprocket plugin page scroll not working pls solved this issue as per Ur guidance I change disable the Mobile DOM Optimization.
December 3, 2021 at 7:05 am #336622
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins and provide the login details of the website.
Best Regards
December 3, 2021 at 10:36 am #336672
kashifpeerzadeParticipantpls check what happened with this theme its some function properly not work.
December 3, 2021 at 1:12 pm #336716
Aizaz Imtiaz AwanKeymasterHello,
Please make sure that you have set both the addresses same as mentioned in the following link:
https://xtemos.com/docs/woodmart/icons-has-been-disappeared/Then check back.
If the issue still occurs then deactivate all the third party plugins and activate the Wp rocket plugin then we will troubleshoot the issue.
Best Regarding
December 3, 2021 at 2:41 pm #336743
kashifpeerzadeParticipantU can solved this issue at Ur end that’s why I share with u user id password pls do fast process becoz my site is live many customer msg me regarding this issue… Another give me personal time I will be live at time with anydesk app.
Site URL store url is same pls check attachment but issue is still and some time icon is hide many text is hide
Header, cart view, account login all canvas icon and text is missing… Pls check in Incognito mode.December 4, 2021 at 10:09 am #336863
kashifpeerzadeParticipantHi team pls reply us fast becoz of site is live we can’t wait more and more.
December 6, 2021 at 6:55 am #337081
Artem TemosKeymasterHello,
We just tested your website and it works well with the WP Rocket plugin. Could you please clarify if you still have any problems and let us know how can we reproduce this?
Kind Regards
December 18, 2021 at 5:33 am #340355
kashifpeerzadeParticipantHi team
Ur reply is too let I can’t wait 2 days for Ur reply i personally solved this 🙏 issue. Becoz of my site is live customer is irritated with this issue and support its toooo let.
Here i attached u screen shot help for this setting
Product image is too big how to set them single product image size in both pc and mobile also…
Here attached screen shot product image size is 305*195 px so it’s look to big in mobile and pc alsoAttachments:
You must be logged in to view attached files.December 20, 2021 at 7:30 am #340586
Artem TemosKeymasterHello,
It looks like the original image is very small. And our theme stretches the images to fit the container. We recommend you to reduce the image container width via Theme Settings -> Single product -> Images
Also, you can add the following CSS code to the Custom CSS area to not stretch the image.product-images img { width: auto; }
Kind Regards
December 21, 2021 at 4:48 am #340812
kashifpeerzadeParticipantAsper Ur reply i put CSS code it’s look ok now but image is left side not in center how to set this pls tell
Attachments:
You must be logged in to view attached files.December 21, 2021 at 7:14 am #340829
Artem TemosKeymasterTry to add the following line as well
.product-image-wrap { text-align:center; }
Kind Regards
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AuthorPosts
Tagged: header, page scroll, single product image
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