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Page too slow!

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #6007

    mixcreativos
    Participant

    Hi!
    We had noticed that page goes too slow since yesterday! Please can you help us to find the problem?
    Also, by error we removed the shop page but still can view it! How is this possible? Can we recover it?

    Best regards

    #6016

    Artem Temos
    Keymaster

    Hello,

    If you have removed the shop page you can restore it from trash in admin panel -> Pages -> Trash.

    If your website worked correctly and started loading too slow from yesterday so you should be looking for a reason for that in all the actions performed that day. Maybe you have changed some configuration, installed some plugins or made any code customization. Try to rollback all your changes one by one and see what it is the root of your issue.

    Regard

    #6020

    mixcreativos
    Participant

    Hi!
    There is no shop page in our pages trash…

    Also we gave you admin access to see if there is something that could be bad for the page. Could you help us in this?

    Best regards

    #6022

    Artem Temos
    Keymaster

    We see that shop page is not remove and it just marked as “Draft”, you need to publish it.

    We would be able to check, but could you explain everything you made before page became so slow?

    #6025

    mixcreativos
    Participant

    Sorry, page shop draft is created after this post.
    All we have done is set some plugins but we have check some of them on/off an page is always too slow.
    Best regards

    #6028

    Artem Temos
    Keymaster

    What plugins did you install?

    #6099

    mixcreativos
    Participant

    Hi again
    Plugins installed: RedSys Gateway for WooCommerce Pro, MRW plugin, WP Super Cache, WP Optimizer, Uber Login Logo, VarkTech Minimum Purchase for WooCommerce. Also HideMyWP Plugin but is not activated yet.

    Best regards

    #6106

    Artem Temos
    Keymaster

    Hi,

    We just deactivated all the 3d party plugins except ones required for our theme and now your website works fast. So try to enable them one by one to see which one causes this performance issue.

    Regards

    #6109

    mixcreativos
    Participant

    We┬┤ve detected the plugin that makes page goes slow, WooCommerce PayPal Express Checkout Gateway. Do you know another plugin that could work correctly in this theme for Paypal Getaway Checkout?

    Best regards

    #6118

    Artem Temos
    Keymaster

    Unfortunately, we don’t know what plugin would be the best for your purpose and can’t advice in this situation.

    Regards

Viewing 10 posts - 1 through 10 (of 10 total)