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Pages cannot be edited with Elementor

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  • Author
    Posts
  • #516386

    justintran.dl
    Participant

    I have 2 problems
    1. Pages cannot be edited with Elementor
    -Notification: You must call “the_content” function in the current template, in order for Elementor to work on this page
    2. Thumbnail image size cannot be edited in the shop page
    I followed instructions like this:
    Appearance > Customize > WooCommerce > Product Images (300×300). But there isn’t any change

    #516414

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor

    Thank you in advance

    #516544

    justintran.dl
    Participant

    Hi,

    please check private content

    thank you!

    #516717

    Artem Temos
    Keymaster

    Hello,

    1. It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help on this matter. https://gyazo.com/3f00072f8edfe6fcb4851e33c0da25fa

    2. As for the thumbnails, try to install the Regenerate thumbnails plugin and regenerate all thumbnails on your website. https://wordpress.org/plugins/regenerate-thumbnails/

    Best Regards.

    #517496

    justintran.dl
    Participant

    Hello,

    I contacted the hosting provider, they followed your instructions, but still not working.

    #517512

    Artem Temos
    Keymaster

    As we can see, Elementor works well on your website now https://gyazo.com/9170f4da565d3ddeeb5174ddd65032f8

    #517527

    justintran.dl
    Participant

    Thank you!

    but i can’t edit with shop page, font page

    #517580

    Artem Temos
    Keymaster

    Shop page can’t be edited with Elementor directly. But you can create a custom layout for this. Check our documentation https://xtemos.com/docs-topic/shop-page-builder/

    #517724

    justintran.dl
    Participant

    Thank you!

    #518106

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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