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Pages in Theme can't saved and won't display correctly

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #237018

    intellitor
    Participant

    I don’t know why I can’t make changes to the installed demo content pages gotten from the Woodmart theme. And also it saves forever, please I need help urgently.

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    #237041

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I saw the screenshot you attached.

    Please try re-adding the element that you are trying to edit then clear cache and check back.

    If the problem continues then deactivate all the third-party plugins and provide admin panel login details with the permissions to debug then we will troubleshoot with the theme plugins.

    Regard’s.
    Xtemos Studios.

    #237074

    intellitor
    Participant

    still same issues after re-adding the elements

    #237222

    Hello,

    Your issue has been resolved. The page builder editing is working fine on my end. I have created a test text block at the bottom of the homepage and it’s working fine.

    Screenshot for Clarification: https://ibb.co/GRnvV3H

    Please deactivate the cache plugin then check back.

    Regard’s.
    Xtemos Studios.

    #237379

    intellitor
    Participant

    Please Builder can’t open, it’s still stuck

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    #237430

    Hello,

    I saw the screenshot you attached. I haven’t deactivated any third-party plugins. I have made the settings the same under Settings >> General and the pages saved changes.

    And for the frontend editor not working please deactivate all the third-party plugins to activate the parent theme the check back.

    If the problem continues then leave all the third-party plugins and tell me with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #237480

    intellitor
    Participant

    Please try to edit other pages open the Builder with other pages, and even the HTML blocks, it doesn’t save, I have deactivated all third party plugins.

    #237505

    Hello,

    I have logged into your website and the HTML Blocks and pages are editable using Wp-Bakery page builder.

    Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/HY3HjwG

    Best Regards.

    #242249

    intellitor
    Participant

    Please I still have same Issues,the Builder can’t Load. on all pages

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    #242302

    Hello,

    I saw the screenshot you attached.

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third-party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    #242304

    intellitor
    Participant

    okay Already deactivated please check it well. same issue like the last time

    #242465

    Hello,

    I have logged into your website and saw that you are not using the latest version of the theme and the Wp-Bakery plugin.

    Please update the theme and the plugin to the latest version this will surely fix the issue.

    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)