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pagination control infobox carousel

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  • #452334

    HI,
    Why do the pagination control appear correctly on desktop (you can see the dots under the carousel), while on mobile they aren’t there?
    I attach screenshots of the vision on desktop and mobile:
    https://prnt.sc/XXwwAHSGnIbC
    https://prnt.sc/AKWLGCrB46se
    Thank you

    #452532

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #452642

    HI,
    I’ll give you the credentials.

    Thank you

    #452692

    Hello,

    Your issue is now resolved.

    Actually, under the Dashboard > Theme Settings > Performance > JS > you had enabled the option “Disable OWL Carousel script on mobile devices” > which is why the Carousel Dots weren’t appearing. We have disabled that option and now it works accordingly.

    Please check back your Site after completely clearing the browser and server cache.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)