Password email without link

Hi, I try to reset my password via Lost my password form, everythinks work fine but auto respond email doesn’t contain password reset link. I try reset password with default WordPress theme and reset link was in email.
Please help
Thanks 🙂

Hello,

Please check the issue on one of the default themes to understand if our theme causes the problem. Check your settings in Woocommerrce > Settings > Email templates

Best Regards

I try with default WP theme and it works. so this is woodmart issue

Hello,

Please provide your valid site admin access.

Best Regards

Login data are in private erea.

Hello,

Here is the mail, which I have received when tried to reset the pass:

Password Reset Request
Hi test.com,

Someone has requested a new password for the following account on Slovensko.je:

Username: test.com

If you didn't make this request, just ignore this email. If you'd like to proceed:

Click here to reset your password == this phrase is white and that is why not visible it contains the link http://prntscr.com/o5z34w

Thanks for reading.

I have tested on other theme and see the same http://prntscr.com/o5za69

Best Regards

Ok, and how I can fix this ? I didn’t change anything. Where I can change link color ? Link is white only with woodmart theme.

Hello,

I have tested on the other theme and link is also white. You would better contact Woocommerce support or forum to find the solution.

Best Regards

I contact Woocomerce support, they said that this is Woodmar issue. Can you please try to fix it :)?

Hello,

I have activated Twenty Nineteen on your site and requested the password, I have got this http://prntscr.com/o7241z

As you see the link is white.

Any theme does not influence the email template. You can check the email template in Woocommerce > Settings > Emails. Take the code on Woodmart and compare it with the code which you have on Twenty Nineteen you will see it is the same and you will see that this does not relate to the theme at all.

Best Regards

[Author]

Posts