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Payment by Mistake to 351229517@qq.com

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #66558

    marketingalin
    Participant

    Please see Private content!

    #66560

    marketingalin
    Participant

    Please see payment attached

    Attachments:
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    #66576

    Artem Temos
    Keymaster

    Hi,

    You can request a refund here https://themeforest.net/refund_requests/new
    We will be able to accept it you didn’t download our theme yet.

    Regards

    #66618

    marketingalin
    Participant

    You didn’t understand what I said we don’t want refund of the THEME

    A PAYMENT WAS DONE VIA PAYPAL WITH YOUR EMAIL ADDRESS ON THE LIVE STORE, THE PAYMENT WAS SEND TO

    351229517@qq.com

    I attached the payment we need from your PAYPAL of 351229517@qq.com to refund it!

    Attachments:
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    #66621

    marketingalin
    Participant

    Check

    #66626

    Artem Temos
    Keymaster

    We don’t process any financial operations. All transactions are managed by ThemeForest. You need to contact their support for help since we can’t do anything here.

    #66640

    marketingalin
    Participant

    YOU ARE NOT UNDERSTANDING PLEASE ANSWER THIS :

    IS THIS YOUR EMAIL?? 351229517@qq.com ???

    This email is set by default on your Theme Installation!

    #66649

    Artem Temos
    Keymaster

    No, it is not our email and it doesn’t come with our theme.

Viewing 8 posts - 1 through 8 (of 8 total)