Paypal Button not showing up in Checkout

Hi Team,

We are almost finished with our website, but there’s an issue with the PayPal button not appearing on the checkout page. We reached out to the PayPal plugin support team, and this was their response:

*”Thank you for the update. We were able to log in and review your PayPal setup. We switched it to sandbox mode to ensure there’s no impact on your merchant account.

We installed a conflict-testing plugin and found that the theme is blocking the button from displaying. Switching to a default theme resolves the issue and allows the PayPal button to appear on the checkout page.

We recommend reaching out to Woodmart theme support to address this issue.

Here’s an example using the default Storefront theme, where the PayPal button is displayed:
[image-20241126-031036.png]

Additionally, here is a view of the Conflict Check plugin we used, which helped us identify the reasons blocking some plugin functionalities:
[image-20241126-031217.png]

Let us know if you have further questions; we’d be glad to assist further.”

I will attach the mentioned images for your reference. Could you please look into this issue? The button should work by default, but no matter what we try, it doesn’t appear on the checkout page. Interestingly, it works fine on every other page we’ve implemented it on.

Thank you for your help!

Best regards,
Mehmet Bayram

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Hello,

It looks like the plugin adds its custom content using the standard WooCommerce hook. When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.

We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.

Read more information here https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

Kind Regards
XTemos Studio

HEy,
thank you for the fast reply.
The problem is, that the button should only show up, if paypal is selected as payment method. I didn’t clarify where the button should show up, sorry. When you select paypal in checkout, it shows no button (the normal checkout button dissapears and the paypal button should replace it, which does not happen).

If you need credentials, I can provide them.

Best Regards
Mehmet Bayram

We have another problem not related to paypal. I don’t want to open another ticket because it’s a small issue.
We need german buttons on the cart sidebar that pops up when you hit the mini cart. I couldn’t find a way to change the text on this sidebar. I attached a screenshot for showcase.

Best Regards

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Hello,

Yes, but anyway, it seems to require some extra hook. You can easily check this by disabling your custom layout in WoodMart -> Layouts.

As for the second issue, we don’t quite understand what you mean. Could you please clarify the question?

Kind Regards

Hey,
I will look it up and come back with the results.
For the second problem. Our shop is in german. I could translate most of the theme with loco translate but couldn’t find the mini cart settings to change the buttons. I provided a screenshot with buttons in english. I need the settings to translate them to german.

Best Regards

I looked at the Layout options, but couldn’t find anything for the shop layout. There are just options for Header and Site width etc.

You can find them in WooCommerce plugin translation files. You can use Loco translate plugin to do this. https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

Yeah I figured that out, but it doesn’t work for the mini cart. Everything else worked but not for the mini cart.

Could you please send us your admin access so we can check your translations?

I send them now. Can you guys also fix the paypal button?

Strange, but it seems to be a WooCommerce problem. Can we switch the default WordPress theme to see if it is caused by WoodMart or not?

Feel free to test

Hey,
the guys from the paypal plugin just mailed me with probably the right hook for the button.
woocommerce_paypal_payments_checkout_button_renderer_hook

best Regards

Hello,

This hook seems to be internal hook of the plugin and not core hook of the WooCommerce. There is no such hook in the WooCommerce itself.

We have fixed the translation issue. Please check how it works now.

Kind Regards

Ok, thank you.
But how do we get the paypal button?
Can people not pay with paypal?
How do other people set paypal up?
I mean is this not the classic way to do it?

Hello,

As we described, this plugin is developed to work with standard WooCommerce checkout layout. So there are two ways to solve this: ask the plugin developers to check which hooks need to be added to the custom layout or disable the custom layout and use the standard WooCommerce one.

Kind Regards

Hi,
Sorry for the long wait.

I’m a bit confused—how does Woodmart work with PayPal? This plugin isn’t essential; I just need PayPal to function properly. Are you saying PayPal isn’t compatible with Woodmart?

I was under the impression that this is an official WooCommerce plugin, downloaded directly from https://woocommerce.com/de/products/woocommerce-paypal-payments/. How is it not working with the Woodmart checkout system?

Best regards,
Agentur Goldweiss

Try to add “WooCommerce Hook” elements to your checkout layout page, and choose “woocommerce_after_checkout_form” on checkout page (https://monosnap.com/file/7IJieSSezKMH4D5EA5rgDppduwxDLo)

Doesn’t work.
Can I somehow turn this custom checkout-page off?
It should work on the classic checkout page, Am I right?

Best Regards

We have fixed this issue on your website. Please check how it works now.

THANK YOU.
Now it works 😀

Have a great Day
Enes

You are welcome. Feel free to contact us if you have any further questions.

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