PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Dear sir/madam,

I am trying to update the Woodmart theme, but when I click on update I get this: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

How to fix this?

Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, provide FTP access to the private area.

Best Regards

Dear Elise,

It still did not work. Could you please do it for me I am struggling with this for a while already.

My FTP details are in the Private area.

Hello,

Please make the full backup of your site and confirm, I will do it at the highest priority.

Best Regards

Dear Elise,

I have made a full back-up so you are ready to go.

Thanks in advance

Hello,

Sorry, you did not provide site admin access, please provide in the private area.

Best Regards

The site admin access in now in the private section also

Hello,

Please restore your site from the backup. This trial has failed. You have not updated the theme for a long time that is the problem.

I will try again.

Best Regards

The site is restored.

Please try again asap, the website was offline for several hours!!

Hello,

Please update the access I cannot log in.

Best Regards

I made a subdomain, could you please work on that subdomain. Details are in private area.

Just to be sure: can you check my post above this post

Hello,

Yes, I will try now in the testing platform. I will let you know.

Best Regards

Hello,

When I try to upload the theme, I see this message: https://prnt.sc/vvooxr

I am checking your site parameters and see that your site does not meet, please check this manual: https://xtemos.com/docs/woodmart/requirements-wordpress-set/

There are following requrements:

memory_limit 128M
post_max_size 64M it is 8 at your site,
upload_max_filesize 64M
PHP max input vars: should be 5000 at least, please contact your host support and let them configure the same, let me know once done, I will keep on.

Best Regards

Dear Elise,

All settings should be okay now.

Hello,

Please check the dev site now. You can now migrate it to your live site.

Best Regards

Thanks for your help. Everythings seems to be right.

Could you please tell me the steps that I need to reproduce on the live site?

Hello,

Your live site should have the same parameters.

Deactivate all the plugins. All.
Delete CMB2 and Redux plugins they would be no more needed.
Switch to any default theme
Delete the current Woodmart
Upload and install the recent Woodmart
Update the plugins in Appearance > Install plugins, activate them (do not install Elementor)
Activate your child theme
Activate your rest plugins.

Best Regards

[Author]

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