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PHP 7 update problems!

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  • #161015

    PANNIKOLOV
    Participant

    My problems after switching to PHP 7 and 7.3
    – i was not able to login on the front page and see the cart page (fixed by me)
    – in homepage and some other pages it say that i’m not loged-in but acually i am. If i whitch to a product page it says me that i am loged in.
    – a lot of 404 Errors
    Can you fix them?

    #161040

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not.

    Regards

    #161047

    PANNIKOLOV
    Participant

    I can’t because its a live website. Admin access is on the private content at the start of the topic.

    Thank you.

    #161078

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #161616

    PANNIKOLOV
    Participant

    Thank you for the response.
    Give me your hosting details because i don’t have enough resources on my hosting account.

    #161659

    PANNIKOLOV
    Participant

    Any support here?
    Also i have problem updating the wp-bakery!

    #161736

    Artem Temos
    Keymaster

    Sorry, but we don’t provide hosting resources.
    What kind of problem do you have with WPBakery update process?

    #161753

    PANNIKOLOV
    Participant

    Ok then. My problem is that the theme doesn’t recognize the wpbakery. It says that is that it is not installed but it actually is. So i cant update it.

    #161778

    Artem Temos
    Keymaster

    You can update this plugin via Appearance -> Install plugins. If you have any difficulties, please, send us your admin access and we will update it for you.

    #161783

    PANNIKOLOV
    Participant

    I can update it. It doesn’t recognize that the plugin is installed. Admon credentials are on the private content at the first post of the topic.

    #161803

    Artem Temos
    Keymaster

    We can’t access with the password from the first topic.

    #161843

    PANNIKOLOV
    Participant

    Here you are!

    #161871

    Artem Temos
    Keymaster

    Strange, but we can’t install a correct version via Install plugins interface. Please, send us your FTP access as well.

    #161969

    PANNIKOLOV
    Participant

    I fixed it! DONT DO ENYTHING!

    #162028

    Artem Temos
    Keymaster

    OK, we are glad that you sorted it out. Contact us if you will have any extra questions.

Viewing 15 posts - 1 through 15 (of 15 total)