Home › Forums › WoodMart support forum › PHP 7 update problems!
PHP 7 update problems!
- This topic has 14 replies, 2 voices, and was last updated 5 years ago by Artem Temos.
-
AuthorPosts
-
December 4, 2019 at 11:19 am #161015
PANNIKOLOVParticipantMy problems after switching to PHP 7 and 7.3
– i was not able to login on the front page and see the cart page (fixed by me)
– in homepage and some other pages it say that i’m not loged-in but acually i am. If i whitch to a product page it says me that i am loged in.
– a lot of 404 Errors
Can you fix them?December 4, 2019 at 12:04 pm #161040
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not.
Regards
December 4, 2019 at 12:14 pm #161047
PANNIKOLOVParticipantI can’t because its a live website. Admin access is on the private content at the start of the topic.
Thank you.
December 4, 2019 at 10:34 pm #161078
Artem TemosKeymasterIn this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
December 6, 2019 at 3:46 pm #161616
PANNIKOLOVParticipantThank you for the response.
Give me your hosting details because i don’t have enough resources on my hosting account.December 6, 2019 at 9:37 pm #161659
PANNIKOLOVParticipantAny support here?
Also i have problem updating the wp-bakery!December 7, 2019 at 12:08 pm #161736
Artem TemosKeymasterSorry, but we don’t provide hosting resources.
What kind of problem do you have with WPBakery update process?December 7, 2019 at 1:20 pm #161753
PANNIKOLOVParticipantOk then. My problem is that the theme doesn’t recognize the wpbakery. It says that is that it is not installed but it actually is. So i cant update it.
December 7, 2019 at 3:45 pm #161778
Artem TemosKeymasterYou can update this plugin via Appearance -> Install plugins. If you have any difficulties, please, send us your admin access and we will update it for you.
December 7, 2019 at 3:57 pm #161783
PANNIKOLOVParticipantI can update it. It doesn’t recognize that the plugin is installed. Admon credentials are on the private content at the first post of the topic.
December 7, 2019 at 6:25 pm #161803
Artem TemosKeymasterWe can’t access with the password from the first topic.
December 7, 2019 at 10:20 pm #161843
PANNIKOLOVParticipantHere you are!
December 8, 2019 at 10:13 am #161871
Artem TemosKeymasterStrange, but we can’t install a correct version via Install plugins interface. Please, send us your FTP access as well.
December 8, 2019 at 6:46 pm #161969
PANNIKOLOVParticipantI fixed it! DONT DO ENYTHING!
December 9, 2019 at 7:02 am #162028
Artem TemosKeymasterOK, we are glad that you sorted it out. Contact us if you will have any extra questions.
-
AuthorPosts
- You must be logged in to create new topics. Login / Register