Pictures are not showing in cross-sell products
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Hello,
I noticed that after upgrading to newer versions of WooCommerce, pictures are not showing in cross-sell products.
I am attaching a screenshot.
I had to roll back WooCommerce to version 6.7.0. Then the photos display correctly.
Have you noticed it too?
How to solve this problem?
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hi,
I disabled all the plugins you wrote about.
Below are the login details.
Please, switch to the parent theme temporarily as well.
Kind Regards
Okay, I did it. Thumbnails appeared, but in a grid layout, not a carousel.
Regards,
MieT
Ok, I switched the setting in the Product Page / Related product settings to Slider and it’s ok (but it’s strange, because on the production site – also have a child theme – I have the same setting (grid, 4 columns), but the slider and 6 columns are displayed)).
Is something wrong with the child theme?
Hello,
Maybe you customized something in the child theme and broke this functionality. You need to check this by yourself because child theme customizations are not covered by our support.
Kind Regards
.
