Home Forums WoodMart – Premium Template Place order blank screen

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 days, 23 hours ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #243468

    vishal07
    Customer

    Hello everytime i am clicking place order in the checkout page. Its not working it leads to some blank white screen. Please advice.

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    #243475

    vishal07
    Customer

    Basically there is no order complete page showing. Just blank white screen. But the customer email and us are receiving the order email.

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    #243501

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #243539

    vishal07
    Customer

    Hi, I think the issue could related to theme because i tried this theme in different doamain and host and it was the same problem.
    Idk how to backup site and settings as not expert so please advice.

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    #243542

    vishal07
    Customer

    Hi i just deactivated my payment gateway plugin “2c2p” and it worked. So how can we solve this issue?

    #243569

    Hello,

    Please contact the plugin support, what is their suggestions? If possible try to find an equivalent plugin.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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