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Plugin that came with theme is not working and asking me to purchase
- This topic has 13 replies, 2 voices, and was last updated 7 years, 2 months ago by
Artem Temos.
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AuthorPosts
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September 2, 2018 at 8:06 pm #75267
[email protected]ParticipantThe plugin that came with the theme is not allowing me to do the necessary revisions and is telling me I must purchase it namely “slider Revolution”. I was under the impression that plugins that come with the theme do not have to be separately purchased. I would like to know what step to take to activate the plugin so i can make the necessary alterations.
Attachments:
You must be logged in to view attached files.September 3, 2018 at 5:49 am #75280
Artem TemosKeymasterHi,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Regards
September 3, 2018 at 10:27 am #75304
[email protected]Participanthow then do i make alterations to the slide show? when attempting to alter =
the revolution slider in the editor, I am only allowed to alter the very fi=
rst slide, however my client wants each of the slides changed some.September 3, 2018 at 11:17 am #75312
Artem TemosKeymasterHi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website. Send us your admin access also.
Thank you in advance.
September 3, 2018 at 1:30 pm #75331
[email protected]ParticipantIm not sure what you are asking of me. I detailed the problem in my previous message. I will include a screenshot to humor you, but Im not sue what you are asking for. My question is simply, how do I edit a whole slide show rather then just the first slide?
Attachments:
You must be logged in to view attached files.September 3, 2018 at 1:35 pm #75333
[email protected]ParticipantGreetings I figured it out, in case someone else has this problem the answer is selct global layers, above the slide show, thanks
September 3, 2018 at 1:39 pm #75334
[email protected]ParticipantActually that did not work either, i was given access to the other two slides but am not allowed to alter them.
September 3, 2018 at 1:52 pm #75338
Artem TemosKeymasterPlease, provide us your admin access so we can check why you can’t edit all slides.
September 3, 2018 at 4:32 pm #75352
[email protected]Participant.
September 3, 2018 at 4:57 pm #75355
Artem TemosKeymasterWe just tested this on your website and was able to edit them without any problems https://gyazo.com/09d7e6afb319d6cd9a6000682ad2e9a6
https://gyazo.com/e55c6402a28742345c453661c8c62172September 3, 2018 at 5:03 pm #75356
[email protected]ParticipantHow, I can not even retrieve the other slides to edit them?
September 3, 2018 at 5:04 pm #75358
Artem TemosKeymasterJust click on it https://gyazo.com/986ecce704f773d8cbf42911b01002b7
September 3, 2018 at 5:09 pm #75359
[email protected]Participantok, got it thanks! your customer support is definitely second to none! I will be happy to give this theme 5 stars and recommend it to others.
September 3, 2018 at 6:20 pm #75370
Artem TemosKeymasterThank you for 5 stars and for the feedback. Contact us if you will have any extra questions.
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