Pop-up form correctly centered on desktop, but not on mobile

Dear,

Please check the link in private.

If you open it on desktop and click on “ENVOYER UN MESSAGE”, the pop-up displayed is correctly aligned on the screen.

If you open it on mobile, the pop-up is too much at the bottom of the screen. Why please?

Thanks
Simon

Hello,

The popup screen is scrollable on mobile and you can scroll to make it appear as this is how it works.

Best Regards

Hi,

Your answer out of understanding…

No I don’t accept to have to scroll to see the pop-up. Pop-up should be centered in the user’s screen as we click on the button. User should NOT have to scroll to see the pop-up…

Hello,

You can try reducing the height of the text area in the form to make the full popup appear without a scroll.

Please try adding the following Custom CSS in the Custom CSS for Mobile area under Theme Settings >> Custom CSS.

.gform_wrapper.gravity-theme textarea {
    min-height: 65px !important;
    height: 65px;
}

Best Regards

You can close this ticket, thanks

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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