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Popup issue

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  • #130207

    wajdi123
    Participant

    Hello,

    Thank you for this great theme.

    I want to change the popup image, I tried with the theme setting and with the HTML block. I get a combinaison of the new and previous popup images http://prnt.sc/o6ythr

    the new image is : https://prnt.sc/o6yuc3

    thank you for your support

    #130248

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    You need to edit the HTML block which contains the popup content. Please navigate to the Theme Settings > Shop > Promo popup > you will see shortcode ID. Find the appropriate HTML block by ID. If there any background-colors in Theme Settings > Shop > Promo popup, change them or delete.

    HTML block is the page with WP bakery page builder. https://xtemos.com/docs/woodmart/html-blocks-2/

    Best Regards

    #130268

    wajdi123
    Participant

    Thank you for your reply.
    the problem still persists.
    I send you login credentials in private, please check the problem.

    #130270

    wajdi123
    Participant

    The Problem is solved. thank you

    #130296

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)

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