Home › Forums › WoodMart support forum › Portfolio/project element

Portfolio/project element

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • July 15, 2021 at 4:29 pm #306931

    chopstp
    Participant

    Hi

    I have chosen the “porfolio” element, but rather than providing clickable preview boxes for each portfolio, it put the actual contents of the portfolios onto the page.

    You can see below, at the bottom of the page:

    https://www.rec-connectors.com/en/portfolio/military-connectors

    July 15, 2021 at 8:24 pm #306960

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    July 22, 2021 at 1:54 pm #308120

    chopstp
    Participant

    Hi, sorry for the delayed response. I had to ask the IT guys to do the backup. Info given below.

    July 23, 2021 at 9:34 am #308265

    Elise Noromit
    Member

    Hello,

    PLease make the full backup of your site and update the theme and theme-related plugins. I will check.

    Best Regards

    July 23, 2021 at 12:15 pm #308312

    chopstp
    Participant

    Everything updated and backed up.

    Thanks
    Tom

    July 24, 2021 at 9:07 am #308465

    Elise Noromit
    Member

    Hello,

    Please enter each project item and upload the featured image as shown here: https://gyazo.com/04aec479ab87bbd15dadde1c75038dd5

    You can set the design for the portfolio in the Theme Settings > Portfolio.

    If you have any questions please feel free to contact us.

    Best Regards

    July 24, 2021 at 2:21 pm #308488

    chopstp
    Participant

    I don’t understand. The problem is still the same as when I originally posted.

    Why is the page displaying the contents of the projects, rather than a list of the projects?

    July 25, 2021 at 8:12 pm #308625

    Elise Noromit
    Member

    Hello,

    We need to check this issue with our development department I will get back to you asap.

    Best Regards

    July 26, 2021 at 7:45 am #308697

    Elise Noromit
    Member

    Hello,

    Our development team is working on this issue and it will be fixed in the nearest update. If you cannot wait for the update, please provide FTP access to the private area.

    Best Regards

    August 9, 2021 at 5:00 pm #311665

    chopstp
    Participant

    Thanks. I’ve given ftp info.

    Tom

    August 9, 2021 at 11:43 pm #311718

    Elise Noromit
    Member

    Hello,

    Please check the access we cannot log in.

    Best Regards

    August 10, 2021 at 10:41 am #311805

    chopstp
    Participant

    Hi Elise. I am logged in using these credentials. Did you copy the exclamation mark as well?

    Thanks

    August 10, 2021 at 11:38 am #311819

    Elise Noromit
    Member

    Hello,

    Which exclamation mark do you mean?

    Best Regards

    August 10, 2021 at 4:30 pm #311881

    chopstp
    Participant

    Please see private content

    August 11, 2021 at 1:39 pm #312060

    Elise Noromit
    Member

    Hello,

    I cannot log in. I asked a developer to log in to check the credentials and he cannot either. https://take.ms/reqRi

    Best Regards

    October 13, 2021 at 1:15 pm #324939

    chopstp
    Participant

    Hi

    Please can you try the following password?

    Thanks
    Tom

    October 13, 2021 at 11:12 pm #325020

    Elise Noromit
    Member

    Hello,

    Your site is not reachable now, unfortunately, please check again.

    Best Regards

  • Author
    Posts

Tagged: 

Viewing 17 posts - 1 through 17 (of 17 total)