Portfolio/project element

Hi

I have chosen the “porfolio” element, but rather than providing clickable preview boxes for each portfolio, it put the actual contents of the portfolios onto the page.

You can see below, at the bottom of the page:

https://www.rec-connectors.com/en/portfolio/military-connectors

Hello,

Thank you very much for choosing our theme and for contacting us.

Please, provide your site admin access to the private area.

Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Hi, sorry for the delayed response. I had to ask the IT guys to do the backup. Info given below.

Hello,

PLease make the full backup of your site and update the theme and theme-related plugins. I will check.

Best Regards

Everything updated and backed up.

Thanks
Tom

Hello,

Please enter each project item and upload the featured image as shown here: https://gyazo.com/04aec479ab87bbd15dadde1c75038dd5

You can set the design for the portfolio in the Theme Settings > Portfolio.

If you have any questions please feel free to contact us.

Best Regards

I don’t understand. The problem is still the same as when I originally posted.

Why is the page displaying the contents of the projects, rather than a list of the projects?

Hello,

We need to check this issue with our development department I will get back to you asap.

Best Regards

Hello,

Our development team is working on this issue and it will be fixed in the nearest update. If you cannot wait for the update, please provide FTP access to the private area.

Best Regards

Thanks. I’ve given ftp info.

Tom

Hello,

Please check the access we cannot log in.

Best Regards

Hi Elise. I am logged in using these credentials. Did you copy the exclamation mark as well?

Thanks

Hello,

Which exclamation mark do you mean?

Best Regards

Please see private content

Hello,

I cannot log in. I asked a developer to log in to check the credentials and he cannot either. https://take.ms/reqRi

Best Regards

Hi

Please can you try the following password?

Thanks
Tom

Hello,

Your site is not reachable now, unfortunately, please check again.

Best Regards

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